Service Area Coordinator

Title: Service Area Coordinator
Division Name: Student Affairs
Department: University Housing Services
Campus

Location:

Normal, IL

The Service Area Coordinator (SAC) provides leadership and administration for student workers within an area of campus housing. In conjunction with the Residence Hall Coordinators and Area Coordinators, the SAC assists with supervising and maintaining a comprehensive, inclusive residential living program for students and a developmental program for paraprofessional staff and student leaders. The SAC provides administrative leadership for developing a living-learning community/residential area.

The SAC is responsible for the daily administration of the residence hall facilities, operations, and programs, has an opportunity to serve on one University Housing Services Professional Staff Standing Committee, and assists in projects designed to enhance the quality of student life for residence hall students. The SAC will strive to create a residential environment conducive to living and learning.

This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years.

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./

$3,657/monthly

• 1. Bachelor’s degree (US equivalent)
• 2. Travel between residential buildings and respond to critical incidents within 10 minutes.
• 3. Maintain confidentiality and professionalism.

• 1. At least two years of part-time administrative experience at the time of hire.
• 2. Ability to provide effective supervision of service area employees.
• 3. Strong Administrative and organizational skills; competent computer and Microsoft Office skills.
• 4. Strong work ethic.
• 5. Strong problem-solving skills.
• 6. Strong interpersonal and team-building skills.
• 7. Provide student-centered and customer service-oriented response to individuals and community.
• 8. Strong oral and written communication skills, as well as active listening skills.
• 9. Flexibility and adaptability in shifting from one task to another.

Monday – Friday, 8:00 a.m. – 4:30 p.m. with some evenings and weekends required. This position serves in an on-call rotation responding to crisis.

Must be able to complete the following with or without a reasonable accommodation:

• Effectively communicate on a daily basis.
• Move about in various locations across campus as needed to complete day-to-day work.
• Remain at a workstation for extended periods.

TBD

• Resume
• Cover Letter
• 3 professional references

Live-in accommodations are provided to support job responsibilities and may change as needed. Apartments are two-bedroom units with occupancy limits established by Environmental Health and Safety.

Sponsorship:
Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State…