Cashier, Restaurant​/Food Service

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

• Greet guests with a friendly smile and provide outstanding customer service.
• Describe menu items and answer any questions from guests.
• Quickly and accurately take orders and accept payment both at the cashier counter and outside in the drive‑through.
• Work with a sense of urgency to keep long lines moving efficiently.
• Collaborate with team members to assist guests and fellow crew.
• Pass out food orders to guests, ensuring accuracy and timely delivery.
• Take catering and take‑out orders over the phone.
• Verify online, catering and phone orders for accuracy, accept payment and serve alcoholic beverages (must be 21).
• Help guests plan special events.

• Base pay: $15.25 per hour.
• Additional $2.00 per hour for all hours worked after 11pm.
• Additional $2.00 per hour for outdoor work when temperatures are below 33°F.
• Additional $3.00 per hour for work on holidays (Easter, Memorial Day, July4, Christmas Eve, New Year’s Day).

• Health insurance:
  Choice among three medical plans with enhanced mental health coverage.
• Dental insurance:
  Two plans.
• Vision insurance.
• Flexible time‑off program.
• 401(k) with company match.
• Paid life insurance.
• Employee Stock Purchase Plan with discount on Portillo’s stock.
• Flexible Spending Accounts for health and dependent care.
• Voluntary benefits including pet insurance, critical illness coverage, and identity theft protection.
• Educational benefits, including tuition assistance.
• Perks and discounts (e.g., movie tickets, gym memberships).
• Free counseling and support resources through the Employee Assistance Program.
• Free shift meals.
• Flexible schedules.
• Daily pay options.
• Monthly "Franks a Lot" team member appreciation events.

Full‑time workforce (30+ hours) qualifies for a comprehensive benefits package.

Military veterans are encouraged to apply.

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.