Night Operations Desk Manager creating pool

Overview

Title: Night Operations Desk Manager - Spring 2026 (creating a pool)

Employee Classification: Student Help Regular

Division Name: Student Affairs

Department: University Housing Services

The Night Operations Desk Manager will be administratively responsible to the Night Operations Supervisors and Coordinators.

Duties include but not limited to: serving as an information and referral source, handling emergency situations, enforcing university policies and procedures, performing clerical duties, checking keys & IDS, securing doors, and controlling guest access as well as other duties as assigned.

Promotional opportunities are available for those desiring a leadership role.

Student employees are eligible to participate in the University’s 403(b) Plan.

$16.00/hour

• 16 credit hours of completed undergraduate coursework at the time of appointment
• Cumulative 2.20 GPA at time of application
• Enrolled in classes at least part-time as an undergraduate or graduate student at Illinois State University
• Available to work the hours of 11:30 pm to 6:15 am Monday - Sunday (including Friday and Saturday night)
• Special meetings and dates as assigned
• Reliable and responsible
• Must be able to work a minimum of 20 hours per week

• Students with Work Study are strongly preferred
• Ability to provide positive customer service experience to all residents and guests
• Ability to think critically on the job and problem solve as needed
• Ability to multitask and be flexible
• Ability to maintain confidentiality
• Attention to detail
• Have a positive attitude
• Good academic and disciplinary standing with the university
• Organizational and communication skills
• Strong work ethic
• Teamwork

• 11:30 p.m.
  
  - 6:00 a.m.
• 20 plus hours, Monday through Sunday, not to exceed 28 hours

• Must be able to complete the following with or without a reasonable accommodation:
• Lift 25 lbs. from floor to waist.
• Occasionally transport up to 25 lbs. up or down stairs.
• Move about in various locations across campus as needed to complete day-to-day work.
• Remain at a workstation for extended periods.
• Effectively communicate on a daily basis.

February 2026

Resume & Work Availability

Please Note
:
These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on “Apply”

You will be responsible for the following information. Please read all the information to make sure you are completing your application correctly.

• All documents attached to your application must include your name.
• All required forms/documents must be attached to the application before clicking submit.
• If selected, you will receive an email from Hire Right to start the background check process. Please respond promptly.
• University Housing Services Student Employment link:
  Illinois State University housing employment page
• Work Availability Form:
  Download and complete the Availability Form for Night Operations
• Submitting your class schedule or an alternate form is not sufficient and may constitute an incomplete application.
• If Hired: A Welcome Letter with Hiring Instructions will be sent to your ISU email.
• ALL required Hiring Paperwork must be completed and approved before you can begin working.
• After a candidate is hired they will receive emails regarding mandatory Ethics and Crime Reporting Training. Completion is required by state law; non-compliance may result in disciplinary action.
• All Night Operations employees are required to wear a name badge and a designated Night Operations Shirt. This is a fringe benefit.

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This position is subject to a criminal background investigation and employment history review as required by University policy. You may not begin work until background results are cleared.

Appointments are contingent upon proof of eligibility for employment at Illinois State University. An I-9 must be filed in person within three days of start date. Documentation requirements are available at USCIS I-9 page. Failure to comply may cancel the appointment.

ISU is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.