Assistant Store Manager Job Normal area,Illinois USA,Retail

Job Details

Location:

Bloomington Normal Store – Normal, IL 61761
Position Type:
Full Time
Education Level: High School or GED
Salary: $19.75 - $19.75 per hour
Travel:
Occasional
Shift: Any
Category:
Retail

Job Summary

The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. The role is developmental with the goal of advancing to a Manager position.

Essential

Job Duties

Oversee store operations in the Store Manager’s absence

Direct activities of store employees and volunteers to ensure sales transactions and donated goods are processed and reported accurately

Communicate the organization’s mission, vision, and values and promote diversity

Train, coach, and provide feedback to help staff strengthen and develop skills

Ensure store staff follows policies and procedures

Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues

Demonstrate leadership and positive role modeling for retail staff

Report loss control concerns to the Store Manager in a timely manner

Effectively manage time and monitor retail staff time to ensure that work is completed

Assume responsibility and accountability for the completion of job duties

Ensure proper maintenance and care of equipment, machinery, and facilities

Follow general housekeeping standards and maintain a clean and organized sales floor

Work with the Store Manager in developing and managing the store’s budget

Assist the Store Manager to maximize the store’s financial performance and achieve desired results

Maintain quality control in retail operations

Contribute to team success by involving others in work processes, decisions, and actions

Perform bank deposits and related cash‑handling duties

Fulfills safety captain duties in the absence of a designated safety captain

Fill in for store staff as needed

Travel within the LLGI territory to support the organization’s needs

Perform other tasks as assigned

Competencies

Adaptability
Managing Conflict
Stress Tolerance
Communication
Tenacity
Urgency
Coaching
Delegating Building Trust

Qualifications

High school diploma or equivalent
2 years of retail experience with at least 1 year supervising others
Basic knowledge of Microsoft Office (Word, PowerPoint, Outlook, Excel) and point-of-sale software
Valid driver’s license and safe driving record; proof of insurance and reliable transportation
CPR/First Aid certification or ability to obtain within six months of employment
DSP training or ability to complete within one year (for locations with service participants)
Confidentiality of LLGI operations, financial, and personnel matters
Basic knowledge of Microsoft Office and ability to use payroll and point-of-sale systems
Demonstrates sensitivity and communication with a diverse population; promotes diversity and inclusion
Maintains high level of professionalism, integrity, ethical behavior; follows LLGI policies
Consistency and punctuality in attendance
Embraces LLGI mission, vision, and values
Clear verbal communication skills
Works independently while fostering a strong team atmosphere

Physical Requirements

Lift/move up to 50 pounds; operate shelving up to 10 feet; bend, reach into gaylords 5 feet; perform combination tasks such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, pulling; stand for long periods; demonstrate visual acuity and sensitivity to smells.

Environmental Conditions

Light industrial/warehouse environment with exposure to heat, cold, dirt, dust, mold, metals, rubber, plastics, latex, pet hair; occasional travel.

Additional Information

Safety-sensitive positions require pre‑employment drug screening and criminal background checks. Benefits information is available at (Use the "Apply for this Job" box below)..

EEO Statement

Our diversity statement: LLGI recognizes employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, socioeconomic status, gender identity, sexual orientation, political affiliation, and other unique attributes.

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