Enrollment Coordinator

Enrollment Coordinator

Location: Norman, OK

Schedule: Minimum 30 hours potential up to 40 hours per week

Department: Enrollment Management

FLSA Status: Non-Exempt

Hourly Rate: $25.00

Position Summary

The Enrollment Coordinator provides essential administrative and operational support to the Enrollment team, ensuring a smooth and efficient experience for prospective students throughout the admissions process. This role is ideal for someone who is detail-oriented, organized, and eager to contribute to a fast-paced, student-centered environment. The Enrollment Coordinator will manage documentation, handle administrative tasks, support communication workflows, and assist enrollment managers and coaches in delivering high-quality service.

• Collect, organize, and track required student documents (transcripts, identification, forms, etc.).
• Ensure accuracy and compliance in all student files and records.
• Upload, update, and maintain data within CRM and student information systems.
• Monitor document status and communicate with students regarding missing or incomplete items.

• Provide day-to-day administrative support to Enrollment leadership and coaches teams.
• Assist with reviewing student files in the system, checking for new documents, and fulfilling steps in the admissions process that allow for Enrollment Coaches to follow up with the applicant/student.
• Support data entry, reporting, and basic CRM tasks as requested.
• Help maintain team calendars, inboxes, and workflow organization.

• Respond to routine student questions via phone, email, or text, using prepared templates or scripts.
• Route more complex inquiries to the appropriate advisor or manager.
• Support outbound communication for application reminders, documentation requests, and enrollment next steps.

• Collaborate closely with advisors, managers, and cross-functional partners (Marketing, Student Success, Operations) to ensure timely student movement through the pipeline.
• Support special projects related to new program launches, documentation updates, and enrollment events.
• Assist with audit checks to ensure data accuracy and process consistency.

• High school diploma required; associate or bachelor’s preferred.
• Prior administrative, office, or student services experience strongly preferred.
• Strong organizational skills with excellent attention to detail and accuracy.
• Comfortable managing multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Basic proficiency in Microsoft Office and familiarity with CRM systems (Salesforce a plus).
• Ability to type 45+ wpm.
• Customer-service - oriented with a supportive and professional demeanor.
• Ability to work additional hours when necessary to complete time-sensitive tasks.

• Highly organized and detail-focused
• Strong follow-through and reliability
• Clear communicator
• Quick learner and adaptable
• Team-oriented and supportive
• Comfortable in a fast-moving environment