Administrative Support III

NEW Full Time The Administrative Support III position provides administrative support for the Federal Aviation Administration (FAA) performing office-oriented, clerical and coordinating functions, including answering telephones, desk staffing, data entry, regular cyclical report generation and distribution, and pre-defined task execution.

CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.
• Superior organizational and analytical skills with keen attention to accuracy, detail, and quality.
• Superior time management and follow‑up skills.
• Excellent interpersonal communication skills, with the ability to effectively communicate complex information in a clear and concise manner and work with staff at various levels.
• Must be detail-oriented and be able to exercise sound judgment while working proactively and effectively with minimal supervision.

• Provides daily front office support, which may include updating calendars, requesting conference rooms, scheduling meetings, as well as other daily administrative support duties.
• Answers phones for the office (using soft phone), coordinates calls from the public, and directs calls and messages as required.
• Supports meetings (including virtual meetings in Teams and/or Zoom); records, submits minutes and action items and provides briefing updates to executives.
• Assists with drafting and tracking correspondence and memorandum on behalf of the FAA.
• Uses FAA formatting and style writing guides to assure proper formatting and grammar for correspondence.
• Schedules and arranges travel for executives using Government software (E2).
• Updates branch SharePoint sites with news, documents and current data. Uses SharePoint forms as needed to make requests and tracks information by updating forms used in workflow processes.
• Assists with timesheet review and coordination for Branch Manager Approval, for the branch using CASTLE time keeping software.
• Provides backup support for other admins as needed.

High School diploma or General Education degree (GED) and a minimum of six (6) years of relevant experience; or Bachelor's degree with four (4) years of relevant experience; or Associate's degree with five (5) years of relevant experience.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls.

Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. May occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

May be required to wear safety and personal protective equipment. This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax and print machines. This position is largely sedentary; however, constant repeating motions that may include the wrists, hands and/or fingers. Seldom lifting of office supplies weighing up to 20 pounds as necessary.

The estimated pay range for this role is $18 to $23, with the final offer contingent on location, skillset, and experience.

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) - (11) Federal Holidays
• Training and Development Opportunities

Location/Region:
Norman, Oklahoma