Financial Aid Specialist
Listed on 2026-08-03
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Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service
Pay Range: Targeted Salary $43,000 annually, based on experience
Benefits Eligible: Yes
Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.
Travel: Not required
Position Introduction: This position supports OU Online students by serving as the primary point of contact for financial aid related inquiries. It provides student-facing assistance in navigating federal, state, and institutional aid, as well as Bursar and other payment-related questions. By simplifying the financial aid process, this role plays a key part in removing barriers to college access and completion. We are seeking individuals who demonstrate integrity, care, intentionality, and innovation in their work.
Required
Education and Experience:
- High School Diploma or GED.
- 24 months financial aid general office, clerical, or related experience.
Department Preferences:
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Basic understanding of federal financial aid.
Hiring Contingent Upon a Background Check: Yes
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