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Customer Resolution Specialist Training

Job in Norman, Cleveland County, Oklahoma, 73019, USA
Listing for: First Fidelity Bank
Apprenticeship/Internship position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 19000 - 29000 USD Yearly USD 19000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Customer Resolution Specialist - $1k Sign-On + Training

First Fidelity Bank is seeking a Customer Resolution Specialist to deliver top-tier service via telephone, mobile app and live chat. You will identify client needs, ask clarifying questions, and connect them with appropriate banking products and services.

The role emphasizes empathy, credibility, and patient communication in a fast-paced environment. The CRS handles a high volume of interactions, provides support for online banking, and helps clients with loan and new account applications while

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