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Customer Service Representative - Financial Services | Paid Training
Job in
Norman, Cleveland County, Oklahoma, 73019, USA
Listed on 2026-10-04
Listing for:
Colonial Group
Apprenticeship/Internship
position Listed on 2026-10-04
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
- Provide friendly, professional service to customers throughout the loan process
- Process loan applications and verify required documentation
- Explain loan terms, payment options, and account requirements
- Contact customers regarding payments and help identify solutions for past-due accounts
- Process payments, extensions, modifications, and account updates accurately
- Make collection calls and work with customers to bring accounts current
- Develop new and existing customer relationships through sales and referrals
- Maintain accurate records while following company, state, and federal requirements
- Support branch operations and assist the Branch Manager as needed
- 1+ year of customer service experience preferred
- Collections experience is a plus, but not required
- Strong communication and active listening skills
- Positive attitude, integrity, reliability, and strong work ethic
- Comfortable with customer interactions, sales, and problem-solving
- Organized and detail-oriented with basic math skills
- High school diploma/GED preferred
- $17.13-$19.13/hour
, based on experience and qualifications - Comprehensive paid training
- Career development and advancement opportunities
- Bonus opportunities
- 401(k) with company match
- Affordable medical, dental, and vision plans
- Telehealth
- Paid time off, including holidays, vacation, and sick time
- On-demand pay
- Monday-Thursday: 8:30 AM-5:30 PM
- Friday: 8:30 AM-6:00 PM
- Some Saturdays: 8:30 AM-12:30 PM
- NO SUNDAYS!
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