Services Trainer- Community

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Department: CDV-JCC

Location: 316 S Blackwelder
Oklahoma City, OK, 73108

JOB SUMMARY:

Employment Services Trainer
- Community(ESTC) providesemploymentskills, digitalliteracyand Goodwill Career Pathways Institute (GCPI) supportto the Workforce Development unitat Goodwill Central Oklahomavia the mobile unitand off-site classrooms. The ESTCworkswithjob seekerstoidentifyareas of interest, evaluate barriers, and create plansand employment documentstolocatejob or career tracks thatmeet the needs of the clients served. The ESTC also teaches coursework such as Employment Essentials, Workplace Computer Skills, Google ITcertificationand the Grow with Google initiative.

ESSENTIAL JOB FUNCTIONS:

Drives the Employment Services Center Mobile Unitand/or Mobile Learning Lab Unitanddelivers employment skillservicesto clients within the Goodwill
37-countyservice areato community andpartnerorganizations.

Facilitatesmini workshopsfor community clientsincludingbut not limited towriting coverletters,resumes,conducting online job searches,andbasiccomputerskill development.

Facilitate GCPI certificate and employment programs offered under the Oklahoma Board of Private and Vocational Schools (OBPVS) through GCPI and as part of the Grow with Google partnership.

Helpsjob seekerscomplete resumes, cover letters, andapply for jobs in their chosen area or vocation.

Provides basic computer operations skills training geared to teach individuals to perform job searches independently.

Promotesand Instructs Goodwill Career Pathways Institute and the certification programs offered.

Educates clients onadditionalresourcesinthe community to help overcomeadditionalbarriersand refer to other partner agenciesforwrap around support services.

Assists with application process to other agencies for services (i.e.SNAP, Unemployment, etc.)

Maintainspartner relationships that align with Goodwill certificates,programs, and services.

Skilled atserving vulnerable, high-barrierpopulations.

Maintainsdatatrackerfor clients served and reportsthat data to supervisor.

Reports will include,but not be limited to weekly reports, monthly reports, and any other additional information as requested.

Maintainaccuraterecords, client notes,and data for all clients served inCaseWorthyand inunitspreadsheets.

Makes follow-up callsto mobile unit clientsoutside of the Employment Services Center (ESC) area who seek ongoing support and to verify their employment status.

Communicates with Recruiter sand Employment  Specialistsabout theemploymentstatus of thejob seekersandwhatisneeded to ensure theclientremainsemployed.

Offers coverage for theESCinthe absenceof the Employment Specialists.

Reviews, discusses, explains, and adjustswithclient’s, theiremploymentgoals as needed.

Participates in staff, inter-agency or other project coordinating meetings.

Remains current on Oklahomaemployment trends and employer needs.

Attends Goodwill and community career fairs to work on behalf ofjob seekersand presentsinformation and training before individuals and groups.

Serves as a Workforce Development team player,occasionally stepping in toassistin other areas.

Travel up to 70% of the time.

This is considered asafetysensitive position. No level of impairment from drugs, alcohol or prescription medications will be acceptable while performing the essential functions of this job

Other duties as assigned.

QUALIFICATIONS:

Bachelor’s degreein education, Rehabilitation Counseling, or human services relatedindustrypreferred.

1 year of public speaking or teaching experience preferred.

Experience in job development for individuals with multiple barriers to employment preferred.

Technology proficiency isrequiredand must bedemonstratedprior tohire.

Abilityto multi-task to best serve clients and help meet their needs.

Excellent communication skills and the ability to work effectively with other team membersrequired.

Proficient in MS Office Suite(2016 +) and Google Suite,as well as able to navigate the internet with ease.

Must havedriver’slicense,valid insurance, and a clean…