Poker Room Floor Manager

Responsibilities:

Operational Management
:

• Supervise daily poker room operations, including game scheduling of dealers, supervisors, and game mix.
• Ensure compliance with all gaming regulations, internal controls, and company policies.
• Monitor game integrity and resolve disputes promptly and professionally.
• May act as Table Games Floor Manager within designated pits.
• Operate daily tournaments and other promotions.

• Customer Service:
  • Foster a welcoming and professional atmosphere for guests.
  • Address player concerns and inquiries with courtesy and efficiency.
• Compliance & Security:
  • Maintain strict adherence to gaming laws and internal security protocols.
  • Work closely with surveillance and security teams to prevent fraud and ensure player safety.

Working Conditions:

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others and independently

Target Salary Range: ($70,000)