Community Health Worker

Community Health Worker

Position Type:
Full Time Job Shift: Day Education Level: High School Travel Percentage:
Up to 50% Category:
Nonprofit - Social Services

Department:
Medical Support

Position:
Community Health Work (CHW)

Employee Category:
Non-Exempt

Reporting Relationship:
Care Management Manager

Character Qualities:

• Initiative:
  Recognizing and doing what needs to be done before I am asked to do it.
• Gentleness:
  Demonstrates respect, empathy, and concern for patients and families
• Flexibility:
  Adapts to changing patient and system needs without loss of focus
• Responsibility:
  Demonstrates accountability, reliability, and follow-through
• Integrity:
  Acts with honesty, professionalism, and sound judgment

Summary of

Duties and Responsibilities:

The Community Health Worker (CHW) is a frontline, relationship-based Population Health team member and a trusted member of, or one who has a close understanding of, the community served. The CHW serves as a liaison between patients, families, the care team, and the community, working to improve access, health literacy, engagement, and outcomes across the full Variety Care patient experience.

This role integrates the ten core CHW roles and eleven core skill areas defined by the Community Health Worker Core Consensus (C3) Project — the national framework referenced by the Oklahoma Community Health Worker Act and used by the Oklahoma Health Care Authority (OHCA) to define CHW scope of work. The CHW works in close collaboration with clinical teams, care management, behavioral health, and community partners to reduce avoidable emergency department utilization, close gaps in care, and support Variety Care's value-based care and Patient-Centered Medical Home (PCMH) goals.

The CHW maintains structured, longitudinal engagement with a defined panel of high-risk and rising-risk patients while also conducting broader outreach, health education, and capacity-building activities that extend Variety Care's reach into the community.