Digital Solutions Consultant

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Important Note:

This role requires on-site work in Norman for the first 2–3 months.

To ensure proper onboarding and collaboration with the team, candidates must be able to work on-site in Norman during the initial training and ramp-up period. After this phase, flexibility options may be discussed based on performance and team needs.

Blue Acorn iCi is seeking a Digital Strategy Consultant to serve as the connective tissue between business intent and technical delivery across AEP powered programs. This role translates business goals into actionable use cases, measurement plans, and requirements that directly inform Adobe Experience Platform configuration and activation. You will partner closely with marketing, product, data, and engineering teams to ensure every customer journey is clearly defined, measurable, and ready for execution.

• Translate business priorities into journey maps, epics, and actionable digital use cases across B2C and/or B2B customer life cycles.
• Define measurable KPIs, success metrics, and value frameworks that guide program decisions and implementation.
• Partner with business stakeholders to articulate goals, identify opportunity areas, and prioritize activation use cases.

• Develop detailed requirement documents, business rules, acceptance criteria, and operational workflows for AEP, AJO, and RTCDP use cases.
• Document segmentation logic, audience frameworks, messaging triggers, and data dependencies.
• Create measurement plans and reporting requirements that align with Adobe Analytics/CJA outputs.
• Map business needs to platform features (AEP Real-Time CDP, AJO, CJA, AEM Assets, Marketo, Workfront).

• Work with data, engineering, and architecture teams to validate feasibility, clarify requirements, and ensure alignment across execution tracks.
• Support backlog management with user stories and refinement for multi-solution Adobe programs.
• Facilitate workshops, discovery sessions, and journey design sessions with client teams.
• Ensure program cohesion and stakeholder clarity across delivery stages.
• Onsite requirement of 2-3 months, then it will change to as needed. Travel will be during the work week Monday AM to Friday PM and expenses will be covered.

• Working knowledge of AEP, RTCDP, AJO, and CJA.
• Familiarity with AEM Assets, Workfront, or Marketo is a plus.

• Ability to interpret data schemas, identity models, and event structures.
• Understanding of segmentation logic, customer attributes, and behavioral signals.
• Experience defining success metrics, measurement plans, and reporting requirements.

• Experience translating business goals into technical requirements, journeys, or data-driven use cases.
• Strong understanding of customer experience principles, lifecycle marketing, and personalization strategies.
• Ability to break down complex problems into structured frameworks and clear documentation.

• Exceptional communication and storytelling skills—able to simplify complexity for non-technical audiences.
• Consultative mindset with experience facilitating workshops or working directly with business stakeholders.
• Highly organized and able to influence alignment across cross-functional departments.

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform…