Business Systems Administrator

Job Title

Business Systems Administrator

455 OK Medical Marijuana Authority

Full time

$80,000 per year (based on education and experience)

The Oklahoma Medical Marijuana Authority (OMMA) is seeking a full‑time Business Systems Administrator. This is a state position governed by the Civil Service Rules, in state government located in Oklahoma City, OK. OMMA offers a comprehensive benefits packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. The annual salary for this position is $80,000 based on education and experience.

Every position at OMMA brings an opportunity to build out new policies and procedures using innovative and creative problem‑solving. Candidates must be willing to apply critical thinking and problem‑solving skills to tackle challenges in order to succeed didates must be willing to work hard to help OMMA be the best at what we are entrusted to do.

This Business Systems Administrator is primarily responsible for the configuration, support, maintenance, and improvement of the Salesforce platform. The successful candidate will ensure the system is fully optimized to meet evolving business requirements, drive consistent user adoption, and enable high‑level, data‑driven decision‑making across all departments.

• Manages user setup, roles, profiles, permissions, and security settings.
• Creates and maintains custom objects, fields, workflows, validation rules, and page layouts.
• Develops and maintains reports and dashboards to support business operations.
• Provides day‑to‑day support to Salesforce users, resolving issues and answering questions.
• Conducts training sessions and creates user documentation to promote adoption and best practices.
• Ensures data integrity through regular audits, deduplication, and data cleansing.
• Imports, exports, and updates data using tools like Data Loader or third‑party application.
• Collaborates with stakeholders to gather requirements and translate them into Salesforce solutions.
• Identifies opportunities to streamline processes and improve system efficiency.
• Monitors system performance and implements updates in line with Salesforce releases.
• Manages integrations with other systems and third‑party applications.
• Other duties as assigned.

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in a team environment, participating and assisting their peers.
• Participates in the development and evaluation of program objectives and procedures.
• Provides training and technical assistance to internal staff.

Education and experience requirements at this level consist of a bachelor’s degree in information systems, computer science, business administration, or a closely related field, plus two years of experience as a Salesforce Administrator in a similar environment, and a current Salesforce Administrator Certification (ADM
201).

• Proven expertise in managing complex Salesforce tools, including Omni Studio, Axsy, and Mule Soft.
• Advanced knowledge of Salesforce Flow and general Cloud infrastructure.
• Demonstrated commitment to maintaining high‑integrity system functionality and best practices.

Knowledge of information technology, repository/data dictionary systems, data security systems, database maintenance utilities, computer technology and secure coding processes, laws, rules, and regulations affecting the organization’s business needs, and Salesforce best practices, platform functionality, and security measures.

Skills include strong problem‑solving abilities with the capacity to review, elicit, and interpret complex business needs, as well as the ability to apply data processing analysis techniques and to resolve and prevent database integrity problems. Ability to develop and use appropriate testing protocols; to design appropriate systems independently; to…