Director, Strategic Analytics & Reporting

Location

This position is based in Norman, Oklahoma with hybrid work options. Local candidates in the Norman/Oklahoma City metro area are preferred.

OU Education Services (OUES) is a nonprofit corporation established to manage and expand online learning for the University of Oklahoma System. As a growing education technology organization, we partner with the University to design, market, enroll, and support innovative online programs that expand access to high-quality education and improve learner outcomes.

At OUES, we believe the best decisions are informed by trusted data, thoughtful collaboration, and a relentless focus on student success. As our organization grows, analytics is becoming a strategic capability that influences every stage of the learner lifecycle and every major organizational decision.

OU Education Services is entering a new stage of growth. As our portfolio expands and organizational complexity increases, leaders across every function depend on timely, trusted insight to guide decisions that shape learner success, operational effectiveness, and long-term strategy.

Analytics is no longer simply about reporting what happened. It is about enabling better decisions by helping leaders understand why it happened, what is likely to happen next, and where the organization should focus its time, resources, and investment.

The Director, Strategic Analytics & Reporting will establish and mature this enterprise capability. Working alongside executive leadership, this role will build and develop OUES' analytics function, beginning with direct leadership of the Business Analyst while establishing the governance, infrastructure, and organizational capabilities that enable data-informed decision making across OUES.

Success will not be measured by the number of dashboards produced. It will be measured by better decisions, stronger organizational performance, improved operational efficiency, and better outcomes for the learners we serve. Success in this role depends as much on building trust in the organization's data as it does on building the analytics that use it.

This is an opportunity to shape how OUES measures success, allocates resources, evaluates strategic opportunities, and uses data as a competitive advantage to advance the University's mission.

Reporting is the foundation.

Enterprise performance is the mission.

• Develop and mature the enterprise analytics roadmap aligned with organizational priorities.
• Establish enterprise KPI frameworks and a trusted source of truth for organizational performance.
• Standardize enterprise metric definitions, reporting methodologies, and governance while serving as steward of organizational data definitions.
• Develop deep fluency in university data structures, learner lifecycle data, academic and operational systems.
• Partner with executive leadership to define meaningful measures of success for strategic initiatives.
• Evaluate emerging technologies including AI-enabled analytics and predictive modeling.
• Establish and mature the enterprise analytics function through governance, operating models, standards, and scalable processes.

• Design executive dashboards, enterprise scorecards, and operational reporting solutions.
• Build scalable reporting architecture using Power BI and related technologies.
• Partner with Technology to design and evolve scalable data models, integration processes, and analytics infrastructure.
• Partner with Technology and functional leaders to ensure analytics accurately reflect both technical architecture and business processes.
• Automate reporting, expand self‑service analytics, and improve reporting usability while maintaining strong governance.

• Analyze performance across the complete learner lifecycle including marketing, enrollment, student success, retention, finance, and operations.
• Develop predictive models supporting forecasting, capacity planning, and executive decision making.
• Perform scenario modeling and strategic analyses.
• Identify emerging…