Front of House - Manager/Shift Lead
Listed on 2026-09-23
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Restaurant/Food Service
Restaurant Manager, Server/Wait Staff
Job Title:
Manager / Shift Lead
Company: Catfish Cove
Location: Norman, OK / Yukon, OK]
Job Type: Full-time / Part-time
Pay: Hourly, Based on experience with tip potential.
About UsAt Catfish Cove, we pride ourselves on delivering an exceptional dining experience rooted in Southern hospitality and high-quality seafood. From our signature fried fish and snow crab legs to our expanding menu featuring our new Seafood Boil, we are a fast-paced, family-friendly destination. We are looking for an energetic and experienced Front End Manager to lead our front-of-house operations and ensure every guest leaves with a smile.
The RoleAs the Front End Manager, you will be the face of the restaurant, setting the tone for our guest experience and leading by example. You will oversee all front-of-house staff, manage the dining room flow, and ensure that our service standards remain high during peak operational hours.
Key ResponsibilitiesTeam Leadership: Hire, train, schedule, and supervise front-of-house staff, including hosts, servers, and bussers.
Guest
Experience:
Actively engage with guests, handle inquiries, and resolve any customer service issues promptly and professionally.Operational Excellence: Oversee the organization and cleanliness of the dining room, waiting areas, and the salad bar station.
Shift Management: Run pre-shift meetings, manage section assignments, and ensure smooth communication between the front of house and the kitchen.
Financial Duties: Handle cash drawer reconciliation, process voids/comps, and oversee end-of-shift reporting.
Promotional Support: Assist in executing local promotional events, holiday specials, and weekend menu features.
Minimum of 2+ years of experience in restaurant management or a front-of-house supervisory role.
Strong leadership, communication, and conflict-resolution skills.
Ability to thrive in a high-volume, fast-paced environment.
A passion for delivering top-tier customer service.
Flexibility to work evenings, weekends, and holidays as required.
Competitive salary based on experience.
Flexible scheduling.
Complimentary shift meals.
Opportunities for career growth and professional development within a growing local business.
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