Retail Sales Associate

Job Overview

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, doesn't it? How would you like to be responsible for creating those experiences with the potential of earning $50,708 per year? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfortable with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

• Variable Targeted Total Compensation: $50,708 per year, including a base hourly rate of $17/hour plus monthly commissions of $1,279. High earners may reach more than $65,366.
• Hourly Pay Range: $15.29 – $22.88 per hour depending on location and experience.
• Commission eligibility: potential annual incentive of $15,348.
• Benefits: 401(k) with company matching, comprehensive medical benefits, paid time off and paid holidays, tuition reimbursement, adoption assistance, volunteer PTO, childcare and eldercare resources, pet insurance, and other perks.
• Opportunities for training and career advancement within the Cox family of businesses.

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25–50 pounds to help manage stock room inventory
• Fluency in Spanish, both written and spoken

• Some college experience with a focus in sales, business and/or management
• One year of experience in a related field (e.g. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products

• Applicants must be authorized to work in the United States without sponsorship.
• Equal Employment Opportunity: EOE, including disability and vets.