Spa Coordinator

We are looking for a full‑time Spa Coordinator to elevate guest experiences in a luxurious setting.

• Creating Exceptional First Impressions: welcome guests with a smile and ensure a positive start.
• Managing the Flow of Communication: answer calls, greet visitors, and respond to inquiries.
• Scheduling with Precision: manage appointments and ensure a seamless spa schedule, handling last‑minute changes with grace.
• Supporting a World‑Class
  
  Experience:
  
  recommend spa treatments and retail products to guests.
• Ensuring Guest Satisfaction: assist with special requests and resolve any issues that arise.
• Keeping the Spa Immaculate: maintain cleanliness and orderliness, ensuring all areas are well‑stocked and beautiful.
• Team
  
  Collaboration:
  
  work closely with therapists and staff to create a positive and harmonious atmosphere.
• Handling Transactions: process payments, manage gift certificates, and handle retail sales with professionalism and attention to detail.
• Learning and Growing: participate in training and meetings to stay updated on the latest spa services and offerings.

• Exceptional Communication
  
  Skills:
  
  confident communicator in person and over the phone, building positive connections with guests and staff.
• Detail‑Oriented and Organized: juggle multiple tasks while keeping everything in order, from appointment scheduling to inventory tracking.
• A Passion for Hospitality: consistently deliver top‑notch service and make every guest feel valued and pampered.
• Retail and Sales
  
  Skills:
  
  suggest products and services that meet guests’ needs.
• Flexible and Reliable: available to work evenings, weekends, and holidays, operating 7 days a week.

• Previous
  
  Experience:
  
  preferably in retail, hospitality, or the spa industry, but we’ll train the right candidate.
• Tech‑Savvy: familiarity with spa or salon software and Microsoft Office is preferred.
• Physical Demands: stand for long periods, lift up to 25 lbs, and perform bending and reaching tasks.
• A Professional Appearance: maintain a neat, clean, and well‑groomed appearance in uniform or business attire.

• Competitive
  
  Pay and Benefits:
  
  enjoy a great salary and benefits package with opportunities for growth.