Retail Shift Leader

Job Description

JOB SUMMARY: This position is responsible for assisting the store management in daily management responsibilities.

ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service and train employees in customer / contributor service skills.
• Maintain attractive store presentation by proper colorization, cleanliness, store layout, signage and displays.
• Assist in preparation of daily reports.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, GC vouchers, balancing cash drawers, and preparing deposits.
• Assist in sales and processing of items.
• Review and be familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adhere to all safety rules, regulations and safety codes, and attend safety training sessions and necessary safety meetings.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinate safety drills.
• Punctual & dependable attendance is required.
• Attend training as required.
• Abide by the policies and procedures as set forth by the agency.

ADDITIONAL RESPONSIBILITIES:

• Perform other duties and projects as required by management.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• High School degree or equivalent preferred.
• Prior retail experience or customer service/relations experience preferred.
• 6 months supervisory experience preferred.
• Must have reliable transportation.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Good verbal and written communication skills.
• Good interpersonal skills: able to work well with a wide range of people.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Good problem‑solving skills.

PHYSICAL REQUIREMENTS:

• Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day).
• Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Frequent lifting (up to 50 lbs) with or without accommodations.

WORKING CONDITIONS:

• Retail store environment.
• Work schedule includes days, evenings, weekends, holidays and occasional overtime, when approved by manager.

Equal Opportunity Employer