Counter Service

## Counter Service Apply:
On-Site:
Norman, OK, USA:
Full time:
Posted Today:
R26 _We are so much more than a Parts Store and we are looking for even
* more*great talent to join our NAPA family! As a NAPA
** Automotive Parts Specialist**, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts.  A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work  day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

** What you will be doing:
*** Provide and source parts for specialized equipment for our fleet customers
* Use your parts knowledge to assist other NAPA team members and answer questions for customers
* Provide outstanding customer service and interact with management and technicians
* Bring customer focus and high energy to our fast-paced environment.
* Ask appropriate questions to ensure correct parts are researched and sourced.
* Inform customers on parts availability.
** This is the right opportunity for you if you:
*** Genuinely enjoy helping our fleet customers with their parts and service needs
* Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
* Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
* Want to join a team where you can learn and grow your career – the opportunities are endless!
*
* What you’ll need:

*** Valid Driver’s License
* Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
* High School Diploma or GED. Technical or Trade school courses or degree
* Excellent verbal and written communication skills
* Great listening skills and empathy for customer
* Ability to work on or around an airport environment in a shop environment
** And if you have this, even better (not a deal breaker if you don’t):
*** Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
* Experience in airport ground support equipment
* Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
* Entirely customer-centric (external/internal)
* ASE Certifications
*
* What’s in it for you:

*** Competitive Pay
* Benefits include:
Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
* A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
* Great training, and ongoing development with support from multiple leaders/your team