Civilian Security Officer - Part Time

Responsibilities

• Strategically posted at the facility’s three entrances 24 hours a day. To observe guests entering and departing the property.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Staff the Security Dispatch Center 24 hours a day. Officers assigned to dispatch will answer phones, answer/monitor all radio communications from all departments, will monitor surveillance cameras (non-gaming areas), and dispatch the appropriate response utilizing Surveillance, Fire/EMS, Police, and other departments in a coordinated manner.
• Employees will maintain CAD (computer aided dispatch) log for all calls for service.
• Staff the Card and Destruction Room 7 days a week. Officers assigned to the Destruction Room will inspect and cancel all cards and dices that are removed from the gaming floor daily. Officer will maintain logs of all visitor’s , staff, and inventory that enters the Destruction Room.
• Staff the Badging Office and create and modify the C-Cure badges for staff, vendors, and visitor to the property. Maintain all logs the CAD (computer aid dispatch). Will monitor surveillance cameras (non-gaming areas).
• Possess extensive knowledge of all Twin River Casino’s facilities.
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• May rove self-parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
• Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
• Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

• Differing hot, cold, noisy, wet, dry, dirty, smoky, and dusty environments.
• Rotating shifts.
• Contact with violent individuals.
• Work in a moderate noise level environment, increasing to loud at times.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.