Security Officer II

Description

Posted a week ago | Apply before July 1, 2026

Guards and monitors company grounds to prevent theft, violence or other loss of company property. Provides full security services including active patrols, situation de-escalation, apprehension, guarding facility entrances or specific locations, escorting patrons, escorting and monitoring drop team and money carts, preparing reports and some administrative functions including: filing, sorting, organizing, phone calls, data entry and report tracking. Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency.
• Completes all training and development requirements and participates in continuing education opportunities.
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains and promotes professionalism.
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics.
• Adheres to Chickasaw Nation dress code standards.
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area.
• Develops and maintains documentation as appropriate -- files, logs, records, reports, etc.
• Communicates via radio per division and position protocols.
• Communicates with other team members, departments, guests and management, sharing general and important information, listening to others, and following divisional, departmental and organizational protocols.
• Maintains confidentiality, security, and integrity of data and information.
• Prepares incident reports.
• Monitors and ensures the safety of guests, employees and tribal assets based on assigned duty station, which may include:
  • Guarding facility entrances – controlling access and alarming others as necessary.
  • Escorting patrons or guests.
  • Escorting/monitoring drop team and money carts when assigned to gaming facility.
  • Preparing temporary visitor IDs.
  • Responding to security breaches.
  • Executing internal and external patrols of assigned areas and locations.
  • Monitoring opening and closing machines for routine repairs and maintenance when assigned to gaming facility.
• Follows guidelines to protect guests and employees in emergency situations such as inclement weather, fire, active shooter, etc.
• Handles moderately complex issues and problems and refers more complex issues to higher-level staff, direct supervisor or next level manager.
• Performs all other duties as assigned.

Essential:

• Able to follow instructions, both written and oral.
• Ensures compliance.
• Able to adhere to all scheduling and attendance requirements.
• Ability to maintain a high level of confidentiality in all matters.
• Ability to handle difficult customers and situations.
• Must be detail-oriented.
• Honesty, truthfulness, reliability, accountability.
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines.
• Organizes work and assigned area logically and orderly.
• Works well within a team.
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management.

Nonessential:

• Good driving record and be insurable by the Chickasaw Nation.

Essential:

• Basic Computer skills.
• Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment).

Nonessential:

• Proficient in use and non-use of firearms.

Nonessential:

• 1 year directly related experience.

Essential:

• High School, GED or Equivalent.

Essential:

• Must be over 18 years old.
• Pass gaming background check.
• Pass general background check.
• Pass Indian Child Welfare background check.
• Phase I.
• Phase II.
• Gaming license or permit as required by assigned…