Repair Technician

Benefits

• Company car
• Competitive salary
• Paid time off
• Training & development

Do you like working with your hands?
Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

A Day in the Life of a Surface Experts Technician:

• Base Salary + Bonus Opportunity:
  Performance-based commissions starting on day 1
• Great Work/Life Balance:
  No required overtime, no nights, no weekends
• Time Off:
  Paid holidays and accruable vacation
• Flexible
  
  Work Schedule:
  
  Can accommodate midweek appointments
• Paid New Hire Training:
  Onboarding includes learning alongside a trained technician
• Company Phone:
  Each technician is issued an iPhone for work purposes.
• Company Car:
  Each technician drives a branded company vehicle for job duties
• Tools Included:
  All necessary tools and products are provided
• Learn a New Trade:
  Develop skills in a brand-new emerging trade
• Supportive Work Environment:
  Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business:
  Local business with an owner who works alongside the team each day
• Mentorship Opportunities:
  Ongoing repair training and career development
• Dedicated Help Lines:
  Technician Support Team on call to assist with questions

• On the jobsite for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool‑kit
• Problem-solve repairs with creativity

We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.

• Experience working with your hands
  - This could be in construction, manufacturing, painting, or even a personal hobby.
• Experience working in facilities maintenance can be a big plus but is not required.
• An ability to identify, compare, and recreate colors
  - Understanding color and how to match color is a large part of what we do.

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

• We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants