Lead Field Service Technician

Location:

6707 North Interstate Drive, Norman, OK, 73069

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally.

Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work-if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

• Responsible for leading jobs and other service technicians in the field.
• Represent the company in a knowledgeable and professional manner
• Assist with developing proposals, performing job walks, and defining work scope to meet customer needs and requirements on reliability, preventative maintenance, motor change-outs, and testing of customer equipment.
• Performs mentoring, training, and guidance to other team members in advanced electrical skills and maintenance practices
• Assume responsibility as assigned and act on own authority accordingly.
• Complete a field service safety checklist on every job to identify and mitigate job hazards.
• Perform electrical tests using various portable electronic equipment including but not limited to:
  Megger®, PdMA MCE, Multimeter and DLRO.
• Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gaps, torque critical components to proper torque specs.
• Strong problem-solving skills. Think outside the box to get the customer back online quickly and safely.
• Ability to perform high quality work with minimal to no supervision
• Interpret and ensure compliance with operating policies and procedures
• Clean electro-mechanical equipment is needed using various methods including but not limited to bead blasting, ice blasting, and solvent cleaning
• Maintain close relationships with customers as well as the sales, marketing, field service, and service center technical teams
• Prepare technical reports to provide information on conditions of equipment service and recommend actions to be taken
• Be an effective communicator to FS Manager, FS Coordinator, and customers alike to convey scope changes, findings, actions taken, and solutions

• PdMA testing experience preferred
• Level I Vibration Analysis preferred
• 4+ years of AC/DC motor experience preferred
• Laser shaft alignment experience preferred
• PLC, Instrumentation, Controls experience preferred
• 480V - 4160V Variable Frequency Drive troubleshooting experience preferred
• Strong attention to detail and ability to follow directions with precise execution
• Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment
• Ability to collaborate with team members
• Strong customer focus with professional communication
• Available and willing to work flexible hours, overtime, and weekends as required, and willing to be on call
• Ability to perform math functions, including addition, subtraction, multiplication, division and understanding fractions and percentages
• Strong verbal and written communication…