ServiceNow Developer

Service Now Developer

We are looking for a Service Now Developer with at least two years of hands-on development experience to join a collaborative technical team. In this role, you will develop and customize Service Now applications, automate workflows, integrate enterprise systems, and support ongoing platform enhancements.

• Design, develop, and maintain applications and custom solutions within the Service Now platform.
• Gather business requirements and translate them into scalable technical solutions.
• Configure and customize workflows, forms, service catalogs, and user interface components.
• Develop integrations with internal and third-party systems using REST and SOAP web services.
• Troubleshoot application issues, identify root causes, and implement long-term solutions.
• Follow Service Now development standards and best practices to ensure maintainable, high-quality code.
• Collaborate with cross-functional teams throughout the software development lifecycle.
• Participate in Agile ceremonies, including sprint planning, stand-ups, and code reviews.
• Document system configurations, enhancements, and technical processes.
• Stay current on new Service Now capabilities and recommend platform improvements.

• 2+ years of professional experience developing within the Service Now platform.
• Experience with IT Service Management (ITSM) processes and Service Now modules.
• Strong knowledge of JavaScript, Glide APIs, HTML, and CSS.
• Experience developing REST and SOAP integrations.
• Familiarity with Agile/Scrum development methodologies.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication and collaboration skills.
• Must be eligible to obtain and maintain a Public Trust/Sensitive clearance.

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• Service Now Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) certification is a plus.
• Experience with Service Now Field Service Management (FSM), Metric Base, or MID Server configuration is preferred.

• Opportunity to work on enterprise-level Service Now implementations.
• Exposure to complex integrations and large-scale IT environments.
• Collaborative, Agile-focused development team.
• Professional growth through hands-on experience with the latest Service Now platform capabilities.
• Long-term project supporting mission-critical technology initiatives.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.