Audio-Visual; A​/V) Engineering Supervisor

Audio-Visual (A/V) Engineering Supervisor

The Audio-Visual (A/V) Engineering Supervisor leads the County's A/V team and plays a critical role in delivering seamless, immersive experiences that enhance the County's engagement with its constituents and peers. This position is responsible for supervising A/V technicians and support staff while overseeing the design, implementation, and maintenance of A/V systems for various applications, including video conferencing, in-person meetings, virtual court proceedings, and live events.

In addition to providing hands-on technical leadership, the A/V Engineering Supervisor sets priorities, manages staff schedules and workload, develops team members, and collaborates with multiple departments to ensure the efficient and effective use of A/V technology, contributing to the County's communication and operational success.

Supervise, mentor, and evaluate a team of A/V technicians and support staff, including assigning work, setting priorities, and managing daily schedules.

Provide leadership, coaching, and professional development to A/V staff, and conduct regular performance evaluations.

Participate in the hiring, onboarding, and training of A/V team members.

Establish and enforce A/V standards, policies, procedures, and best practices across County facilities.

Manage vendor and contractor relationships, including scoping work, reviewing quotes, and ensuring the quality of installations and services.

Plan and manage the A/V budget, equipment lifecycle, and capital replacement needs.

Serve as the primary point of escalation for complex A/V issues and high-profile events.

Design and implement audio-visual systems tailored to the County's needs.

Oversee and coordinate vendors in the installation and setup of A/V equipment, such as projectors, sound systems, and video conferencing tools.

Perform routine maintenance and troubleshooting of A/V systems.

Configure and calibrate A/V equipment to ensure optimal performance.

Support virtual trials, hearings, and other court proceedings using tools like Zoom, Teams, or similar platforms.

Provide technical support and training for users on A/V system operations.

Collaborate with IT staff to integrate A/V systems into the County's network infrastructure.

Manage and document the inventory of A/V equipment and accessories.

Stay updated on the latest A/V technologies and industry trends.

Assist in planning and executing live events, conferences, and presentations.

Customize control systems and user interfaces for user-friendly operation.

Create detailed system diagrams and technical documentation.

Ensure compliance with industry standards and regulations.

Leadership & Supervisory Experience

• Minimum of five (5) years of progressive A/V experience, including at least two (2) years in a lead, senior, or supervisory capacity.

• Demonstrated experience supervising, scheduling, and developing technical staff.

• Proven ability to manage vendors, contracts, and A/V project budgets.

• Strong leadership, delegation, and team-building skills.

• Experience conducting performance evaluations and providing coaching and constructive feedback.

• Ability to plan and prioritize team workload across multiple concurrent projects and events.

Certifications & Technical Expertise

* Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design).

• Experience with A/V control systems like Crestron, Extron, or AMX.

• Proficiency in AutoCAD, Visio, or similar design software for system layouts.

• Strong knowledge of networking and IP-based A/V solutions.

• Familiarity with acoustics and sound system design principles.

• Knowledge of video production and editing software.

Project & Technical Skills

• Proven project management experience in leading A/V projects.

• Strong diagnostic and troubleshooting capabilities.

• Hands-on experience in the installation and configuration of A/V equipment.

• Expertise in cabling, wiring, and electrical systems.

Soft Skills

• Excellent communication and customer service abilities.

• Ability to explain technical concepts to non-technical users.

• Strong organizational skills with attention to detail.

• Flexibility to travel to various sites and work under pressure.

Physical Demands

• Ability to lift and carry heavy A/V equipment as required.

Additional Requirements

• Willingness to stay current with evolving A/V technologies.

• Ability to work both independently and as part of a team.

• Technical writing skills for creating manuals and documentation.

• Availability to respond to A/V needs outside standard business hours, including evenings and weekends, to support events and court proceedings as needed.