Automotive Parts Associate

Job Opportunity

The successful candidate will be required to order parts, as per technician's requests, for the purpose of repairing vehicles and/or getting them ready for retail sale. Parts will be ordered by contacting parts providers directly, both by phone and online. Experience in ordering parts is a huge plus. Basic knowledge of automotive parts is required.

Duties include:

• Order parts/products and/or services to repair the problem and meet the customer's needs.
• Assist in keeping parts department clean and orderly.
• Record all purchases, sales and/or customer transactions that occur.
• Provide service technicians with parts as required.
• Assist the Parts Manager in merchandising displays, if and when required.
• Maintain the retail salesfloor displays to meet or exceed the dealerships standards and today's customer satisfaction.
• Controls showroom inventory to ensure maximum sales and customer satisfaction.
• When working the parts counter, follow prescribed cash, credit, and check processing procedures of the dealership.
• Processes cores, warranties, and new return merchandise as required at a point of sale.
• Attend training as prescribed by management to maintain proficiency in the job.
• Use dealership equipment and resources safely and proficiently.
• Perform other tasks as required by Parts Manager.
• Verify receiving documents.
• Follow up on shortages and expedite by reporting to Parts Manager.

Responsibilities:

• Responsible for shipping, receiving and wholesale part sales
• Assisting customers in finding the appropriate parts for their vehicles
• Provide technicians with the correct parts for customer vehicles
• Work with parts manager to locate any parts not in stock
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership
• Drive/transport parts to customers or other locations.
• Communicate with staff and customers in a friendly and professional manner
• Must be able to lift 50 pounds or more
• Perform other duties as assigned

Must have the following:

• High School Diploma or equivalent
• Customer Service Experience
• Basic knowledge of automotive parts is required
• Ability to lift, load, and deliver merchandise as needed
• Ability to work a flexible schedule
• Successful completion of background checks and drug testing
• Valid Driver's License

Benefits:

• Medical
• Dental
• Vision
• 401K
• Paid Time Off
• Paid Holidays
• $15-$20 per hour