NBT Office Assistant

Job Details

Job Location:

North Adams, MA 01247
Position Type:
Full Time
Salary Range: $18.00 - $22.00 Hourly

Northern Berkshire Transport is seeking a dependable and organized Office Assistant to support daily administrative operations. The ideal candidate will be professional, detail-oriented, and able to manage multiple responsibilities in a fast-paced office environment while providing excellent customer service.

• Answer and direct incoming phone calls in a professional manner
• Process and maintain paperwork and office records
• Perform accurate data entry and maintain databases
• Assist with billing and invoicing tasks
• Coordinate and manage scheduling activities
• Provide friendly and helpful assistance to customers and clients
• Support general office operations and administrative tasks as needed

• Proficiency with email and spreadsheets
• Strong telephone and communication skills
• Excellent organizational and multitasking abilities
• Ability to handle multiple tasks simultaneously
• Professional, friendly, and customer-focused demeanor
• Strong attention to detail and reliability
• Ability to sit and stand for extended periods of time
• Clean driving record
• Ability to drive a full-size van, midsize minivan, and SUV
• Preferred experience in the Non‑Emergency Medical Transportation (NEMT) industry, but not required

• Paid Time Off (PTO)
• Paid Holidays
• Health Insurance
• Retirement Benefits