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Services Case Manager

Job in North Adams, Berkshire County, Massachusetts, 01247, USA
Listing for: BERKSHIRE FAMILY AND INDIVIDUAL RESOURCES INC
Full Time position
Listed on 2026-09-23
Job specializations:
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Employment Services Case Manager
THE BFAIR WAY – Inspiring Abilities, Creating Limitless Possibilities:
We are a national and state accredited human service agency responsive to the unique needs of people with disabilities and their families through a dedication to excellence; diverse options; safe and healthy environments; fiscal responsibility; community partnerships; career opportunities and advancement.

POSITION

DESCRIPTION:

This position is responsible for the Case Management of all group employment referrals and members. Responsible for ensuring that individuals served in the department obtain and maintain meaningful employment within the community. Perform all case management tasks including but not limited to completing progress summaries, assessments and goals, attending ISP meetings, completing job evaluations and creating career plans.

RESPONSIBILITIES:

Treat each individual, co-worker, supervisor and others with the respect and dignity due every human being and adhere to the Department of Developmental Disabilities (DDS) Human Rights Standards and the Disabled Persons Protection commission’s (DPPC) Mandated Reporter Guidelines around physical and emotional abuse, including timely reporting violations.

Ensure each individual may achieve optimal quality of life (QOL) outcomes for people we support through a person-centered approach utilizing universal strategies, which is the foundation of the quality care and service provided.

Ensure program meets quality assurance and certification standards by monthly review of necessary documentation and routine participation in and/or observation of services provided.

Work with community business to develop employment opportunities for people served and for vocational evaluation purposes.

Work individually with people as indicated, including providing physical assistance and/or supervision with mobility (light and heavy lifting and transfer), assist with hygiene, task training, recreational activities, or other needs. Provide coverage at sites as needed in accordance with the contents of each individual’s ISP, medication treatment plan and documented behavioral interventions.

Manage referral and intake process in conjunction with Q&A and funding sources. Develop and maintain positive working relationships with other funding sources by working collaboratively ensuring open and consistent communication.

Oversee assigned work sites:

Provide a level of support which meets the needs of the individual’s site Provide task training as needed

Ensure participants job expectations/description is clear; clarify any necessary modifications

Collaborate with the Director on vocational evaluation, assessment intake, and referral process. Including completion of all DDS vocational assessment reports as assigned.

Complete all facets of ISP process:

Complete annual ISP assessments for review by Director Attend ISP meetings for all people on caseload

Participate in the team process of developing plans focused on the unique needs and goals of the person served

Collaborate with DDS to ensure that ISPs are followed consistently

Oversee goal and objective development

Develop and update implementation strategies, teaching plan & PBS universal support

Utilize data collection tools as needed per PBSReview evaluation procedures and assessment information to reflect changes made at staff meetings, ISP modifications, clinical team meetings and behavioral consultations.

Complete other ISP documentation to include:

Individual employment evaluation

Job Exploration Career Plans Assistive Technology assessments

Other items that are required for employment

Update/Maintain Individual Records as needed.

Responsible for timely submission of billing to DDS/Mass Ability.

Participate in clinical team meetings as needed for…
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