Assistant Maintenance Manager

Job Title

Assistant Maintenance Manager

Job Description Summary

Job Description

Assistant Maintenance Manager (Reliability Engineering)

At C&W Services, we believe Better Never Settles. We are committed to making a positive impact globally-and we're looking for talented individuals to join our team. As an industry leader in Integrated Maintenance Solutions, C&W Services supports more than 600 companies worldwide and is a sister company of Cushman & Wakefield.

Why Join Us?

We offer a competitive and comprehensive benefits package, including:

* Weekly pay

* Benefits starting on Day 1

* Ongoing training, development, and career advancement opportunities

* A clean, state-of-the-art facility

* A strong safety-first culture

About the Role

We are seeking an experienced Assistant Maintenance Manager with a background in Reliability Engineering to lead a team focused on maximizing equipment life, reliability, and operational performance.

You will support operations within a fast-paced, high-growth logistics and fulfillment environment, working with equipment such as conveyors, sortation systems, scanners, cameras, robotics, print-and-apply systems, and SCADA systems.

Key Responsibilities

* Coordinate and plan work activities for inventory control and maintenance planning technicians to meet North America Customer Fulfillment (NACF) goals

* Serve as the first level of escalation support for maintenance planning and inventory control teams, ensuring system and spare parts availability

* Partner cross-functionally with Operations, Engineering, Start-Up Teams, Reliability, Central Planning, ACES, and Safety teams to optimize building systems and drive project execution

* Monitor equipment reliability metrics and prioritize maintenance and improvement initiatives

* Lead Root Cause Analysis (RCA) and implement Permanent Corrective Actions (PCA)

* Identify opportunities to improve equipment uptime, reliability, and cost efficiency

* Leverage predictive and condition-based maintenance tools to minimize unplanned downtime

* Support technical skill assessments for maintenance team members

* Participate in reliability calls and collaborate with central reliability teams to execute initiatives

* Act as a communication bridge between site teams and central reliability leadership

* Promote and enforce a strong safety culture across employees, contractors, and vendors

* Provide technical guidance to maintenance technicians to align with operational goals

* Manage subcontractors and suppliers to ensure delivery against expectations and contracts

* Support the Maintenance Manager in executing short- and long-term site projects

* Drive continuous improvement initiatives and cost-saving opportunities

* Perform data analysis and deep dives to identify key improvement areas

* Deploy and enhance predictive maintenance programs (Thermography, Vibration, Ultrasound)

* Develop and share best practices across sites

Basic Qualifications

* Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or related field OR equivalent experience

* 5+ years of experience in a Reliability Program Manager or similar role

* 5+ years of leadership experience, including team management, budgeting, supplier management, and customer relations

* Experience with CMMS systems and reporting

* Proficiency with Microsoft Office (Excel, Word, etc.)

* Experience with MHE, controls systems, PIT, and general building operations

* Project management experience

* Experience delivering technical training

* Knowledge of Lean Manufacturing tools, including:

* 5S

* 5 Whys

* FMEA

* PDCA

* Value Stream Mapping

* DMAIC

* Run Charts

* Pareto Analysis

Preferred Qualifications

* Strong communication, presentation, and facilitation skills

* Advanced analytical and problem-solving capabilities

* Ability to translate complex requirements into scalable processes

* Strong organizational and multitasking skills

* Proven ability to lead, motivate, and build accountability within teams

* Experience managing teams in industrial environments with conveyors, process controls, and powered industrial trucks

* Strong written and verbal communication, including negotiation and conflict resolution

* Ability to influence and collaborate across all levels of the organization

* Experience in field service engineering

* Experience with conveyors and sortation systems

* Six Sigma certification

* Formal training and experience in Root Cause Analysis facilitation

* PMP certification

Technical Expertise:

* Electrical and electronic principles

* Blueprint and electrical schematic reading

* CMMS systems supporting RCA initiatives

* Preventive maintenance procedures

* Industrial electrical, controls, and robotics systems

If you're passionate about reliability, leadership, and driving operational excellence, we'd love to hear from you.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending…