Administrative Assistant

The North Attleborough Housing Authority is seeking a temporary Administrative Assistant for its main office located at 20 South Washington Street. This position pays $20/hour for 37.5 hours/week.

• General clerical duties include:
  • Answers incoming calls, directs inquiries to other staff when necessary
  • Typing, filing, processing mail
  • Maintaining records and preparing reports for supervisory staff as needed

• Receiving and processes work order requests, monitoring and recording completion in compliance with program requirements
• Receives and processes housing applications for all NAHA programs
• Demonstrated interpersonal skills to establish and maintain effective working relationships with NAHA staff, vendors, State and Federal agencies and the public.
• Demonstrated ability to achieve, and history of, satisfactory attendance
• Demonstrated courtesy and respect for others via strong customer service orientation,
• Demonstrated ability to maintain a positive professional attitude while representing the proper image of the Authority.
• Proven track record of organization, time management and attention to detail
• Communicates program requirements, preferences, priorities and processes to applicants, including the CHAMP portal
• Processes and post tenant account receivables including ACH payment; serves as initial point of contact for rental
• Prepare reports for delinquent rents for Public Housing Manager and Executive >
  
  Director.
• Serves as the initial point of contact for all resident requested work orders
• Prepares all work orders, distributes to staff and closes all work orders
• Monitors the coding and completion of work orders for compliance with state and federal standards. Makes recommendations to adjust work order practices to Executive Director
• Performs various clerical duties related to the facilities of the Authority.
• Assists in inventory process.
• Data entry for EOHLC utility consumption reporting.
• Manages all special requests, projects, and/or investigations assigned by the Executive Director.
• Proficiency in the use of the computer systems including Microsoft excel and word. NAHA will train an otherwise qualified candidate in its Pha Web software program
• Responsible for appropriate handling and timely response to all correspondence/inquiries relative to area of responsibility.
• Maintains strict confidentiality on restricted information, files and records.
• Performs other duties as required.

• Demonstrated interpersonal skills to establish and maintain effective working relationships with NAHA staff, vendors, State and Federal agencies and the general public.
• Demonstrates courtesy and respect for others, a strong customer service orientation, and maintaining a positive professional attitude in always representing the proper image of the Authority.
• Proven track record of organizational skills
• Proficient in the use of computer systems including excel and word documents; will train otherwise qualified candidate in Pha Web software program
• Proven ability to prepare and maintain statistical as well as narrative reports with ability to communicate professionally; both English and Spanish preferred
• Proven track record to manage your work effectively.
• Demonstrated ability to make decisions independently
• Ability to work extended hours in a stressful work environment
• Demonstrated ability to achieve and maintain a satisfactory attendance

• Must be available to work Monday through Friday.
• Must have a high school diploma or GED Certificate
• Must have a valid driver's license and reliable transportation.