Customer Service Clerk

Job Description

• Locations 125 TONER BLVD, NORTH ATTLEBORO, MA, 02763, US
• Banner Shaw's

A Day in the Life:

As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receiving payment for customer purchases, honoring discounts and coupons, assisting customers with Loyalty Program questions or sign-ups, and bagging items. You will also operate machines to sell money orders, lotto tickets, and transfer funds by wire, process customer returns, sell gift cards and lotto tickets, and handle other transactions as needed.

Additionally, you will maintain cleanliness of the Customer Service Desk and front area of the store, replace stock in display areas, and adhere to the uniform and grooming policy.

What you bring to the table:

• Customer Service Skills
  :
  Prior customer service skills or related experience.
• Technical Skills
  :
  Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Problem‑Solving Skills
  :
  Ability to handle stressful and complex situations calmly and professionally.
• Communication Skills
  :
  Ability to understand and follow instructions and communicate effectively with customers and team members.
• Organizational Skills
  :
  Ability to multi‑task and work in a fast‑paced environment, maintain cleanliness and organization of the work area.
• Teamwork
  :
  Ability to work independently as well as within a large team.
• Reliability
  :
  Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Benefits

• Inclusive work culture built on belonging
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays and retirement benefits (pension and/or 401(k) eligibility).

This is an entry level position with advancement opportunity. Applications are accepted on an on‑going basis.

Equal Opportunity Employer

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.