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Service Advisor & Team Leader: Elevate Customer Experience
Job in
North Aurora, Kane County, Illinois, 60542, USA
Listed on 2026-08-28
Listing for:
Gerald Auto Group
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Kia of North Aurora, part of the Gerald Auto Group, is seeking a Service Advisor/Team Leader to deliver exceptional customer service and lead a service-team environment. You will greet guests, schedule appointments, and act as the bridge between customers and technicians to ensure accurate repairs.
Responsibilities include upselling services, providing clear estimates, and maintaining high CSI scores while upholding dealership policies and standards.
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