Shop Technician

Position Summary

Shop Technician is responsible for performing mechanical inspections, repairs, and preventative maintenance on customer and rental material handling equipment. This hands‑on role involves diagnosing equipment issues, providing efficient repairs, and ensuring excellent customer satisfaction. The ideal candidate is mechanically inclined, safety‑focused, and has strong communication skills.

• Perform mechanical inspections on customer and rental equipment to ensure optimal functionality.
• Complete equipment repairs in a timely, efficient, and professional manner.
• Troubleshoot equipment problems and obtain customer approval before performing repairs.
• Open and close required work orders for customer repairs in a timely fashion.
• Maintain accurate daily time sheets and document all completed work.
• Perform preventative maintenance (PM) on material handling equipment.
• Order parts for PM, service jobs, warranty repairs, and other maintenance tasks.
• Ensure cleanliness and maintenance of the company vehicle, reporting any necessary repairs.
• Maintain a clean and safe work area by adhering to required housekeeping practices.
• Communicate effectively with Sales and Management regarding customer issues.
• Observe and promote safe work practices and procedures at all times.
• Perform miscellaneous tasks and duties as requested by management.

• Stand and/or walk for extended periods, up to a full 8‑hour shift.
• Regularly get in and out of a vehicle and perform kneeling, squatting, bending, and climbing.
• Lift, carry, and handle heavy items, including tools and parts, weighing up to 50 lbs. regularly and occasionally up to 100 lbs.
• Work in environments with exposure to industrial noise, fumes, and smoke.
• Maneuver into tight or awkward locations for equipment inspection or repair.
• Use hands and fingers to manipulate tools, equipment, and diagnostic devices effectively.

• High School Diploma or equivalent.
• Valid driver’s license with a clean driving record.
• 1–2 years of hands‑on mechanical experience, with the ability to develop into a Field Service Technician role.
• Electrical troubleshooting skills, including the ability to safely and accurately diagnose system faults.
• Proficient in using diagnostic tools and testing equipment, including a digital volt‑ohm meter (DVOM).
• Ability to read and interpret electrical schematics and wiring diagrams.
• Experience servicing and troubleshooting industrial batteries and charger systems.
• Working knowledge of mechanical and hydraulic systems related to material handling equipment.
• Backgrounds in automotive, material handling, construction, aviation, farming, or similar hands‑on environments are encouraged to apply.

We offer a comprehensive benefits and compensation package designed to support your health, well‑being, and work‑life balance. This includes health, dental, and vision insurance; short‑term disability (STD) and voluntary long‑term disability (LTD) coverage; and life and Accidental Death & Dismemberment (AD&D) insurance options. We also provide a 401(k) retirement plan with a company match, generous paid time off benefits including paid holidays, and eligibility for performance‑based bonuses.

Additionally, whoever fills this role will receive a company‑provided laptop to ensure they have the tools needed for success in their role.

Apex promotes a healthy lifestyle by providing a non‑smoking environment and is an equal‑opportunity employer.