ICQA Specialist

As a member of the Ship Bob Team, you will...

• Grow with an Ownership Mindset:
  We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for Ship Bob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike:
  At Ship Bob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear
  
  Purpose:
  
  We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Enter here

Enter here

North Aurora, IL

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day‑to‑day responsibilities. As Ship Bob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective.

This role reports to the Area Manager, Supply Chain ICQA.

• Investigate inventory discrepancies reported by the Operations team.
• Perform physical inventory cycle counts, and reconcile inventory variances.
• Communicate updates and relay important operational information about clients directly to ICQA Lead.
• Play a pivotal role in understanding the root cause of inventory adjustments and participate in efforts to correct.
• Vocalize concerns around inventory practices to ICQA Lead, helping to identify areas of opportunity in day‑to‑day processes.
• Other duties/responsibilities as necessary.
• Proficient in cycle counting and inventory control processes according to written SOP’s.
• Perform Root Cause Analysis around inventory discrepancies and review findings with ICQA Lead.
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders.
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies.
• Comply to all food safety and compliance policies and regulations.
• Additional duties and responsibilities as necessary.

• Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift 40lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8‑10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments for support as needed.

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package:
• See Our High‑Performing Culture:
  Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

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