Chief Executive Officer - FQHC

Chief Executive Officer

Waterfall Clinic, Inc. dba Waterfall Community Health Center (WCHC) is a rural Oregon Federally Qualified Health Center (FQHC) and an integrated patient-centered primary care clinic serving insured and uninsured children and adults with a special emphasis on care for individuals who experience barriers to accessing care due to income, language, cultural and social barriers.

The CEO provides strategic leadership and oversight of the executive team to ensure high-quality, accessible, equitable, and patient-centered care and integrated services, operational excellence, financial sustainability, and compliance with HRSA Health Center Program Requirements, Oregon Health Authority (OHA) regulations, and all state, federal, and FQHC program standards. The CEO works closely with the Board of Directors in setting the organization's vision, ensuring strong governance, and representing the FQHC to community partners, regulators, and funders.

The CEO leads at a strategic level while delegating daily operations, clinical direction, and financial management to the appropriate executive leads.

The CEO fosters a culture of integrity, respect, accountability, service excellence, safety, and continuous improvement; ensures strong community partnerships; and leads organizational sustainability in a rural healthcare environment.

Essential Responsibilities:

Executive Leadership

• Adhere to the spirit of Waterfall Community Health Center to remove barriers to care, and our mission statement while performing assigned duties
• Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication
• Develop collaborative partnership with the Board of Directors to ensure that the organization fulfills its vision, mission, goals, and strategic direction by effectively managing all key components of organization's operations
• Foster a workplace that results in the development, growth, and retention of a highly performing Executive Team

Strategic Leadership & Governance

Executive Team Leadership

Financial Sustainability & Compliance

Collaborate with the CFO to steward financial health, budgeting, forecasting, and diversified revenue strategies, including federal grants, Medicaid/Medicare reimbursements, and value-based care contracts

Ensure robust financial controls and compliance with federal/state standards

Community and Stakeholder Relations

Act as the primary external representative to community partners, CCOs, local governments, tribal entities, and other stakeholders

Strengthen partnerships that advance access, care coordination, and population health in rural communities

Organizational Culture & Human Capital

Promote an inclusive and mission-driven culture grounded in equity, safety, and continuous improvement

Work with leadership to recruit, retain, and develop a high-performing workforce

Quality and Performance Improvement

Oversee organizational performance measurement through the executive team

Champion continuous quality improvement, patient experience, and data-driven outcomes

Ensure compliance with company policies and procedures as applicable to area(s) of responsibility

Handle confidential information and materials appropriately and maintain a secure work area

Other duties as assigned

Essential Responsibilities:

Organizational Team Member

• Participate in quality and organizational process improvement activities when requested
• Support and contribute to effective safety, quality, and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities
• Openly, clearly, and respectfully share and receive information, opinions, concerns, and feedback in a supportive manner
• Work collaboratively by mentoring new and existing co-workers, building bridges, and creating rapport with team members across the organization
• Provide excellent customer service to all internal and external customers, which includes team members, patients, students, visitors, and vendors, by consistently exceeding the customer's expectations
• Advance personal knowledge base by pursuing continuing education to enhance professional competence
• Promote individual and organizational integrity by exhibiting ethical behavior to maintain high standards
• Represent organization at meetings and conferences as applicable

Essential…