Dispatcher, Transportation

First Student is now hiring a Dispatcher serving North Bend School District!

At First Student, our Dispatchers reflect the company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line.

• Pay: $25 - $27.50 / hr based on skills and experience
• Full benefits:
  Medical, Dental, Vision, & 401(k)
• Paid PTO and holidays
• Tremendous career advancement opportunities across North America
• Positive and rewarding work environment

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serve as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provide solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Complete assignment of special projects
• Assist with supervision of day-to-day operations

• 3-5 years’ experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company‑owned vehicle, are considered safety‑sensitive and are therefore subject to drug and alcohol testing, including cannabis.

Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is available at https://(Use the "Apply for this Job" box below)..