Supervisor, Retail, Retail & Store Manager

About the Role

Supervisor contributes as an integral member of the store management team by:

• Creating a high‑energy, engaging store experience, engaging consumers, modeling service behaviors, and coaching associates on sales training.
• Proactively resolving consumer concerns in line with company policy and customer satisfaction.
• Partnering with the store manager on elevated consumer issues.
• Participating in training new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs.
• Partnering with store management to set expectations, coach, and foster engagement, retention, and talent.
• Delivering formal performance feedback in partnership with store management.
• Handling all cash, merchandise operations—including shipment processing, floor setup, markdown, and replenishment—while maintaining standards.
• Performing store procedures in compliance with store policy.
• Working with the Store Manager, Associate Manager, and Assistant Store Managers to adapt business strategies and meet or exceed sales and performance goals daily.
• Supervising the store team when another member of management is absent.
• Complying with all Levi's® Stores policies, procedures, and programs and following store management directives.

• Enjoy being busy and juggling multiple tasks in a fast‑paced, deadline‑oriented environment.
• Collaborative role model exhibiting behaviors aligned with the company culture of inclusion and belonging.
• Self‑starter with a growth mindset, enjoys learning new tools, and adapts to new initiatives.
• Progressive retail leadership experience with proven skills in supervising, coaching, and training.
• Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
• Ability to perform all essential job functions and lift up to 40 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Must have reliable transportation.
• High school diploma or GED preferred.

• 401(k) match up to 125% of employee contribution.
• Paid volunteer time (five hours per month).
• Product discount of 60% off regular‑price merchandise.
• Paid Family Leave.
• 3 weeks of paid time off for the first year, increasing to 4+ weeks thereafter.
• Immediate medical, dental, and vision coverage with free medical premiums.
• Charity donation matching up to $2,000 per year.
• Employee discount of 50% of company products.
• Opportunities for advanced career growth across Levi's, Dockers, & Beyond Yoga.

North Bend, WA, USA

Pay range: $18.80 – $31.30 per hour, varying with experience and qualifications. The role complies with the local, state, or federal minimum wage (whichever is higher).

Levi's® is an equal‑opportunity employer. We do not discriminate on the basis of race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or expression, marital status, veteran status, or disability status. The company has an affirmative action program to ensure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and other terms and conditions of employment.