Lead Site Reliability Engineer

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen.

We’re always on a journey to becoming our best, but you can count on this:
Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Work with SRE team on projects for users and be directly responsible for uptime. Ensure system availability (implement SLO based on SLA and SLI), reliability, scalability, and performance of sites across all Tapestry brands. Ensure reliable and secure production and pre-production environments. Work with team to develop tools, automation, processes and metrics to ensure maximum reliability, uptime, and availability for our customers.

Implement monitoring solutions to improve overall system monitoring and alerting. Build automation and reduce toil. Be a champion for SRE practices across the wider engineering organization and work with other engineering partners to grow our culture of automation and reliability. Provide subject matter expertise for functional and technical aspects of the Salesforce Commerce Cloud platform.

Requires a Bachelor’s degree in Computer Engineering, or related field, or foreign equivalent; must have 5 years of experience in the job offered or related position; must have experience with the following:

Experience in Site Reliability Engineering and Production Support;

Experience in building or maintaining highly available systems at scale;

Experience in one or more technologies:
Java, Node or Python;

Experience in deploying, supporting and monitoring new/existing services, platforms and applications stacks;

Experience in building or maintaining monitoring platform using tools like Splunk, App Dynamics, Blue Triangle, or Quantum Metric;

Experience in working with RUM and Synthetic monitoring tools;

Experience in working with one or more Cloud platforms: GCP, AWS or Azure; and

Experience with project management tools like Jira or Confluence.

Offering a salary of at least at least $103,210 to $185,000 per year, depending on experience. 40 hrs. per week.

Apply via the career website at https: . Reference job # RR437890.Our Competencies for All Employees Courage :
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity :
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus :
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity :
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results :
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for…