International Freight Coordinator

Job Description

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

• Interface with custom brokers, suppliers and service providers to ensure consistency with defined export/import processes.
• Ensure all foreign agents requests are quoted and handled with a sense of urgency and by the required timeline.
• Prepare documents necessary to clear goods through US Customs while providing personalized customer service.
• Manage and update the ocean and overseas air freight to ensure the best solution for product arrival.
• Audit completed shipment documentation for Customs compliance and accuracy, communicate and log issues/results.
• Track customer orders and delivery, review any restricted party or export license holds, resolve any customs reject or warning letters.
• Analyze all aspects of international logistics to determine the most cost-effective or efficient means of transporting products that meets budget performance and minimizes transit times.
• Expedites clearance and release of shipments that have been delayed by Customs, FDA, USDA, and other government agencies as required; coordinate the release and delivery of goods with carriers.
• Communicate with customers on shipment statuses, delays, custom holds and important information.
• Input all pertinent data into company tracking software to allow for a just-in-time program to be available to our customers.
• Prepare international reports for both internal and external customers.
• Complete department and/or customer account specific tasks as requested by internal or external individuals.
• Enhances professional growth and development through participation in educational programs, current literature and workshops.
• Performs other duties as assigned.

• Integrity:
  Establishes and maintains honest, effective relationships with employees at all levels in the organization and gains their trust and respect. Accessible, a good listener and puts others at ease at all times. Develops a reputation for being dependable, sincere, and trustworthy. Adapts to change and shifts gears comfortably.
• Innovation:
  Develops new ideas and suggests new visions for the company. Takes a creative approach to implemented business policies. Has self-knowledge and confidence to communicate, listen and persuade colleagues in an effort to improve the company on all levels.
• Initiative:
  Works independently, works under pressure and meets deadlines. Prepares clear and concise reports without the need for constant management. Combines analysis, experience and judgment to make good decisions in a timely manner. Tenacity to make important decisions with limited information and tight deadlines while remaining flexible in other situations.

All your information will be kept confidential according to EEO guidelines.