Senior Platform Solution Consultant

Job Summary

Chargebee is a leading provider of billing and monetization solutions, empowering businesses with recurring revenue models to streamline operations, capture actionable insights, and drive growth.

Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2.

Enterprises increasingly demand extensible, flexible solutions that can adapt to their unique business models; our platform strategy is evolving to meet those expectations. Chargebee's Platform Architecture is at the heart of this transformation‑enabling large enterprises to integrate, extend, and extend core platform capabilities to their specific needs.

We are hiring a Senior Solution Consultant to champion extensibility as a core pillar of Chargebee's enterprise platform strategy. In this hybrid role supporting EMEA and NAMER regions, you will serve as the platform evangelist and technical advisor‑enabling customers, prospects, and internal teams to unlock the full value of Chargebee's platform architecture and integration capabilities.

If you are excited about the opportunity to shape the platform narrative for a fast‑growing SaaS leader and thrive in high‑impact consultative roles, we'd love to meet you.

• Collaborate with Sales, Solution Consulting, and Product teams as a strategic technical leader - shaping solution feasibility, influencing the product roadmap, and making informed decisions to drive successful sales cycles across new business, upsell opportunities, and platform‑centric use cases.
• Have a deep understanding and experience designing transaction processing and data solutions to operate at large scale - that is, at high throughput with burstable and unpredictable traffic patterns while maintaining low latency and availability with the highest service levels.
• In partnership with Account Executives, drive customer need discovery and design solution architectures that leverage the App Platform, APIs, and event‑driven integrations.
• Showcase Chargebee's extensibility capabilities - including the App Platform, SDKs, webhooks, and developer tools - in a clear, value‑oriented manner to technical and non‑technical stakeholders.
• Translate customer integration and extensibility needs into scalable solution blueprints.
• Lead the technical response to RFPs and compliance, security and data protection/privacy assessments related to platform architecture, scalability, and extensibility.
• Develop and continually maintain a library of best practices and standard configuration templates to streamline solution demonstration and implementation.

• Provide feedback to Product on emerging extensibility, scalability and availability requirements and contribute to platform roadmap alignment.
• Partner with architecture and engineering leads to stay ahead of evolving technical trends and use case patterns.
• Contribute to shaping Chargebee's future App Platform roadmap based on market trends and customer feedback.

• Collaborate with GTM Enablement to deliver training modules on objection handling and positioning Chargebee's extensibility with competitive clarity.
• Act as the subject matter expert and principal author of materials related to scalability, availability, reliability, and privacy/security/compliance for use throughout the sales lifecycle.
• Build reusable enablement material: diagrams, objection handling guides, and platform walkthroughs.

• 12+ years of experience in technical consulting, pre‑sales, or solution architecture roles within SaaS or platform‑focused companies, with a strong track record of designing cloud‑native solutions on platforms such as AWS, Azure, or GCP.
• Significant technical experience designing transaction processing solutions built for high throughput and low latency within service‑oriented architectures.
• Strong understanding of modern architecture paradigms: APIs, microservices, serverless computing, and integration frameworks.
• Cloud‑Native…