Analytics & Visualization Manager

Choice Hotels International is looking for an Analytics and Visualization Manager with a passion for turning data into decisions, not just dashboards. This role operates at the intersection of business intelligence, AI tooling, and analytical storytelling, and plays a central role in shaping how our franchise network, commercial teams, and senior leaders interact with data at the business unit and company level.

You will serve as a senior contributor within a high-performing Analytics team that builds everything from predictive models to generative AI products. Your focus will be on building the intelligence layer end-to-end: architecting and delivering analytics data products that surface strategic insights, enable conversational exploration, and close the gap between data and action — with direct implications for business unit revenue, cost, and performance outcomes.

For years, analytics teams have largely operated on a request-and-report model: someone needs an answer, submits a request, and a manual analysis or report is built. This role is part of a broader effort to build data products that proactively surface meaningful insights, provide AI-generated summaries, and enable business users to explore data independently. Choice Hotels operates as a franchisor, which means data products must serve a wide range of users — from a hotel owner reviewing nightly performance to a segment executive evaluating portfolio strategy.

This role is responsible for designing analytics experiences that are intelligent, proactive, and scalable: surfacing the right insight, in the right context, before the user has to ask for it.

Strategic Analytics Product Design & Insight Generation Lead the end-to-end design and delivery of Tableau dashboards that pair advanced visualizations with AI-generated narrative commentary, surfacing key drivers, anomalies, and recommended actions for both operational and executive audiences Serve as the internal authority on Tableau Pulse, Ask Data, and Einstein Discovery integrations, driving the adoption of automated insight surfaces that proactively deliver intelligence to business users without requiring manual requests Develop and own a forward-looking roadmap for analytics data products aligned with mid to short-term business unit strategy, recommending approaches and prioritizing investments based on business impact Collaborate with data scientists to translate model outputs and predictions into clear, actionable visual narratives that inform high-stakes business decisions across franchise operations, revenue management, and marketing Define and govern the standards for analytics product design across the team, ensuring consistency, quality, and alignment with company strategy and governed data definitions Conversational Analytics & AI-Augmented Intelligence Architect and maintain sophisticated analytics experiences that enable across multiple business units to query data using natural language, reducing dependency on ad hoc report requests at scale Lead prototyping and iterative development of LLM-integrated workflows — including connecting large language models with Redshift data sources to auto-generate performance summaries, anomaly explanations, and strategic narratives Drive the strategic vision for self-service analytics across the organization, identifying opportunities to eliminate bottlenecks, improve data literacy, and empower business users to answer their own questions Evaluate emerging AI and agentic development tools and recommend adoption strategies that accelerate the team's analytics delivery capabilities and align with enterprise technology standards Contribute to cross-functional initiatives that integrate conversational analytics into broader enterprise data products and digital experiences Data Architecture & Analytical Infrastructure Architect and maintain robust, scalable data sources, flows, and published extracts that power both traditional dashboards and AI-augmented analytics experiences, ensuring performance, reliability, and governance at the business unit level Write, optimize, and review complex SQL against AWS Redshift…