Office Support Assistant

Office Support Assistant

Department:
Claims | Union: UFCW 3000 | Grade: 4 |

Location:

Bothell

The Office Support Assistant provides clerical and administrative support for multiple departments within the assigned location in accordance with company guidelines, client needs, and regulatory requirements.

• Provides clerical support: scans, copies, files paperwork, archives documents, researches, and completes print requests, and creates documents and forms related to internal operations.
• Provides administrative support: maintains inventory of office and stationery supplies, processes invoices for payment, prepares scheduled reports, maintains office equipment, acts as liaison with outside vendors for repairs or maintenance, and may assist with meeting scheduling and preparation.
• Provides coverage of the reception desk: answers incoming telephone calls, responds to basic inquiries, directs calls to appropriate staff or recipient, and directs on‑site visitors and vendors while adhering to prescribed security protocols.
• Processes inter‑office, incoming, and outgoing mail: sorts and distributes mail, prepares and processes overnight and special delivery letters and packages, assists in processing large outgoing mail distributions, and orders new print supplies as needed.
• May assist in training new office support staff as needed.
• Performs other duties as assigned.

• High school diploma or GED.
• Six months of experience working in an office support capacity.
• Strong organizational and administrative skills with an attention to detail.
• Ability to multitask and prioritize work.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Working knowledge of basic office equipment.
• Computer proficiency including Microsoft Office tools and applications.

• Understanding of third‑party administration operations.
• Experience in customer service.

Prolonged periods of sitting at a desk and working on a computer. Must be able to maneuver and lift up to 50 pounds regularly. Must be able to sit, stand, bend, kneel, and move about frequently.

Consistent with the Americans with Disabilities Act (ADA) and applicable federal and state law, the company provides reasonable accommodation when requested, unless it would cause undue hardship.

$26.86 per hour.

• Health, vision, and dental coverage.
• 401(k) plan with company match.
• Paid time off (PTO).
• Opportunities for growth.