Maintenance Coordinator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects.

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan the schedule, including assigning tasks to staff and hiring subcontractors.
• Review, evaluate, and prioritize requests for maintenance.
• Report on activities, budget, supplies, and planned projects.
• Communicate any budgetary adjustments in revenue or expense to comptroller.
• Communicate maintenance schedules.
• Maintain thorough communication with Community Managers.
• Prepare and submit proposals given by Maintenance Manager and/or techs.
• Complete weekly billing process and respond to billing inquiries.
• Submit reporting as needed including weekly materials and labor revenue to budget, tech efficiency and business updates.
• Maintain a filing system to organize all technician’s receipts and paperwork.
• Communicate with various departments to ensure that fleet vehicles are maintained and are operating properly.
• Processing Subcontracting invoices and issue payments in a timely manner.
• Other duties as assigned.

• Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of service.
• Employees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of 40.00 hours (5 days) per calendar year.
• 401k offered.
• 9 paid holidays.
• Medical, dental, and vision offered.
• Short and long term disability, plus other voluntary insurance options.
• World-Class Training.
• Individual and Branch Achievement Bonuses.
• CAI (Community Association Industry) Course/Designation Assistance.
• Employee Referral Bonus Program.
• Wellness Incentives.

Compensation: $30.00-$31.00/hour; direct experience highly considered.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Basic knowledge of general maintenance.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Knowledge of company policies, procedures and forms.
• Time management and time critical prioritization skills.

• Associates Degree Preferred.
• At least 2 years of directly related or closely related experience.

• N/A

• N/A

• Typical office environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.