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Head of Postmarket Surveillance, Oral Healthcare

Job in North Bothell Area, Snohomish County, Washington, 98021, USA
Listing for: Philips International
Full Time, Part Time position
Listed on 2026-02-23
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 128520 - 180000 USD Yearly USD 128520.00 180000.00 YEAR
Job Description & How to Apply Below
Head of Postmarket Surveillance, Oral Healthcare page is loaded## Head of Postmarket Surveillance, Oral Healthcare locations:
Bothell, Washington, United Statestime type:
Full time posted on:
Posted Yesterday job requisition :
568776### Job Title Head of Postmarket Surveillance, Oral Healthcare###

Job Description
** Head of Postmarket Surveillance, Oral Healthcare
**** In this role you
** You are responsible for overseeing all aspects of post-market surveillance, including process implementation, complaint handling, and corrective and removal activities.
** Your role:
*** Drive monitoring, support enhancement and implementation of post-market surveillance, complaint handling, and correction and removal processes and activities, ensuring compliance with regulatory standards and organizational policies.
* Drive cross-functional periodic reviews and collaboration with stakeholders, integrating feedback and lessons learned into product development and improvement, processes improvements and strategic initiatives.
* Analyze and refine key operational metrics and reporting systems and ensure data-driven decision-making for continuous improvement. Lead and oversee quality metrics for trending purposes, and reports on trending, post market surveillance activities, periodic safety reports etc.
* Lead investigations into product complaints and adverse events, ensure timely reporting, accurate triage, escalation, and resolution, and oversee corrective/removal actions to maintain product safety and regulatory compliance.
* Lead, manage and develop a multidisciplinary team. Foster a culture of transparency and accountability, mentoring team members and ensuring the effective transfer of knowledge and best practices throughout the organization.
** You're the right fit if:
*** Bachelor's / Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.
* 5+ years of experience with Bachelor's OR Minimum 3 years of experience with Master's in areas such as Post Market Surveillance Operations, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.
* Preferred experience in Risk management experience for medical devices, with thorough knowledge of FMEAs and RMRs, Minimum 3 years’ prior management or other relevant experience,

Experience with FDA inspection, and/or ISO Audits, NCR, FSN and CAPA experience is a plus, Experience in both medical and non-medical is a plus, Working knowledge of cGMP, FDA 820 QSR and ISO 13485 or other Quality Systems
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
** How we work together
** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.
** About Philips
** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about .
* Discover* Learn more about
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** Philips Transparency Details
** The pay range for this position in Bothell, WA is $128,520 to $180,000 Annually.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal  addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  

Details about our benefits can be…
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