Housekeeping Supervisor

## Housekeeping Supervisor Apply locations:
Bothell WA - Country Inn Seattle-Bothelltime type:
Full time posted on:
Posted Todayjob requisition :
R22250

Position Summary  $23.00 an hour    The role of Housekeeping Supervisor is to be to inspect and/or assist with cleaning all guest rooms, assist all department employees to ensure timely completion of work and maintain a positive work environment.

Ensure all operational and safety procedures are properly followed    Inspects and approves employees work performance  Supervises all guest complaints as it relates to the operation  Demonstrate leadership and provides training for all housekeeping and laundry employees  Communicates effectively and works as a team player  Meets goals and expectations as it relates to the overall department and hotel operation  Establish schedules, work assignments and supervises payroll related items  Supervises all Radisson training requirements for the department  Develops and trains staff on all Radisson Operation Standards  Can work a flexible schedule and multi-task with housekeeping related tasks    Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies    Performs all shift checklist responsibilities & reporting requirements  Be familiar with hotel, departments, hours of operation and services of the hotel  Answer basic Housekeeping related questions  Assist team with training, supplies and support to consistently provide quality guest rooms and public areas  Comply with federal, state and local laws  Properly maintains hotel keys and electronic cards (key control)  Completes maintenance work orders and will follow up accordingly  Supervises lost and found items in accordance with procedures  Inspects guestrooms to ensure proper cleanliness in accordance with hotel procedures and Housekeeping Room Attendant checklists  Maintains status reports for guest rooms and communicates effectively  Follows all guest room procedures including protocols with ‘do not disturb’ rooms  Actively participates in housekeeping’s ‘deep clean’ or ‘preventive maintenance’ and Covid protocols  Participates in all departmental and hotel meetings  Participates in required training programs and supervises all housekeeping and laundry employees ensuring department completion  Runs all Housekeeping Reports  Reports any damage or hazards in the hotel  Reports suspicious activity in hallways or in the hotel  Answers the housekeeping phone and handles or supervises guest requests  Consistently walks the hotel for inspection purposes and reports accordingly    Manages the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts.

Ensures that the rooms and public space areas are spotless and continually restocked and straightened    Participates in the development and implementation of processes, procedures and standards for departments which support achievement of service and financial goals  Inspects rooms and public space areas continually  Determines appropriate staffing levels for forecasted business and schedules employees accordingly  Follow up providing employees with customer service, technical and safety training on an ongoing basis  Tracks the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.  

Supervises the operation (and/or outsourced relationship) with the laundry  Monitors assigned departments with compliance to safety standards  Coordinates room availability with the Front Office    Develops and implements strategies and practices which support employee engagement    Communicates performance expectations and provides employees with on-going feedback  Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential    Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations:
Gives personal attention, takes personal…