Room Attendant

Position Summary     The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room.

Country Inn & Suites by Radisson, Seattle-Bothell
19333 N Creek Pkwy Bothell, WA 98011

The Country Inn & Suites by Radisson, Seattle-Bothell, is looking for looking for an energetic individual to our
** Housekeeping
* * team as a
** Room*
* ** Attendant**.We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.
** PAY DETAILS:
** Hourly Wage of **$20.00
**** Key Responsibilities
** Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality.
* Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
* Maintains cleaning protocols
* Empty all trash containers and replace with fresh liners
* Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items
* Ensure removal and appropriate disposition of guest room trays, glass and silverware
* Clean and vacuum exterior entry and hallways
* Keep linen closets and supply areas clean and organized
* Ensure guest laundry and dry-cleaning orders are attended to promptly
* Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
* Promptly handles guest complaints or requests and refers to supervisor if unable to handle
* Ensures that all rooms or suites are secured upon leaving the guest room or suite

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
* Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
* Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
* Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
* Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
* Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
** Requirements
* ** Ideal candidate will have a minimum of one
-year hospitality experience in housekeeping
* Follows instructions and communicates effectively
* Works well independently or as part of a team
* Strong attention to detail
* Commitment to exceptional guest service
* Can clean multiple room types and meet the daily cleaning quota
* Willing to work a flexible schedule including weekends and holidays
* Adheres to the policies and procedures of the hotel
** Physical Demands
*** Perform repetitive hand and arm movements.
* Ability to lift up to 50 pounds.
* Ability to pull, push up to 100 pounds.
* Must be able to squat, bend, kneel and twist.
* Ability to stand for long periods of time.
* Occasional lifting of up to 50 pounds