Sr Product Managers, Technical

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T-Mobile is America’s supercharged Un‑carrier, delivering an advanced 4G LTE and a transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Bothell, WA will partner with internal and external stakeholders and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience pain points and improving the architecture.

• Own the payment technology product end-to-end, create and handle product vision, strategy, and roadmap, and lead cross‑functional teams to deliver high-quality products.
• Act as a primary point of contact for the intake process to Dev Ops technology teams and own the technical product roadmap for complex or cross‑platform solutions.
• Partner with business, internal and external stakeholders, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and roadmap.
• Lead and handle payment product backlog and priorities with business and technology partners.
• Lead product backlog grooming sessions by partnering with key resources.
• Define and implement solutions to challenges impacting the customer experience, including technical, functional, process, and policy considerations.
• Inform and evangelize a strong customer focus and experience that aligns decision-making with IT investment choices and prioritization.
• Work with businesses to identify and articulate initiative scope, benefits, and ROI.
• Collaborate with stakeholders to plan and manage product releases.
• Develop and communicate payment acceptance and processing instructions on complex technical subjects and align multiple domains, both technical and non‑technical, on this common vision.
• Handle capacity and work planning.
• Effectively and efficiently communicate with technical and non‑technical audiences, including executive leadership.
• Telecommuting is permitted, but applicants must work from the worksite location at least 3‑4 days per week.
• No additional national or international travel is anticipated.

• Designing enterprise software, solutions, and business processes, including functional processes, feature building, and user story grooming, in one or more industry verticals such as Telecom, Payments, or Payment data collection, PCI assessment & compliance, 3D Secure, digital wallet, point of sale, P2P, tokenization, EMV processing, chargeback processing, payment risk & fraud prevention, and third‑party payment integrations.
• Conducting studies and integrating with card issuance & acquiring products, building debit/credit/prepaid card secure payment acceptance flows, risk & credit analysis, reward program, payment clearing & settlement, payment processing, IMPS payment services, reconciliation solutions, ISO messaging & POS semi‑ and fully integrated solutions.
• Utilizing mandates and switch specifications from domestic and international payment networks (including VISA, Master Card, Discover, STAR, Pulse, integrated debit and SHAZAM), Chase & World Pay acquirers, and processors, and identifying impacts to merchants’ enterprise payment systems, analyzing data and creating trends with the help of Splunk, Power BI, and Snowflake databases.
• Gathering and interpreting business requirements and converting them into functional and technical specifications such as BRD and PFR, leveraging Rally, Jira Align, and Jira tools for technical staff, including review of test cases with quality analysts.
• Designing and developing use cases, data flow diagrams, integration scripts, and procedures using modeling tools such as Lucid Chart, Visual Paradigm, MS Visio, and Enterprise Architect…