Netsuite​/Salesforce Senior Application Administrator

Location:

This role can work onsite or hybrid from our College Park, MD or Bothell, WA offices. We are open to a fully remote option for the right candidate.

Travel:
Up to 10%, domestic or international. Job

We are seeking a strategic and hands‑on Business Systems Manager to lead the administration and optimization of our core enterprise applications. This role is responsible for the security, health, and roadmap of our Salesforce (CRM) and Net Suite (ERP) environments. The ideal candidate thrives at the intersection of IT and Business Operations, ensuring our systems are secure, scalable, integrated, and delivering maximum value to our internal stakeholders.

• Serve as the Internal Product Owner for Salesforce and Net Suite in the IT organization, aligning technical capabilities with business goals.
• Manage the evaluation, selection, and implementation of third‑party "add‑on" applications (e.g., CPQ, Celigo, Avalara).

• Manage system security, user permissions, and compliance (SOX/GDPR) across both platforms.
• Develop and maintain a help desk ticketing infrastructure to assist users with technical requests.
• Partner with Sales, Finance, and Marketing leadership to translate business requirements into technical specifications.
• Lead IT integration work streams for corporate acquisitions, overseeing the seamless migration of newly acquired entities into Net Suite.

• Oversee integration middleware (e.g., Boomi, Celigo, or Mule Soft) to ensure reliable data exchanges.
• Facilitate User Acceptance Testing (UAT) and post‑deployment support for major system updates.

• Experience:
  
  5+ years managing enterprise systems, with at least 3 years specifically overseeing both Salesforce and Net Suite.
• Technical Breadth:
  Strong understanding of the Lead‑to‑Cash process and how data flows from an Opportunity to an Invoice.
• Certifications:
  
  Highly preferred (e.g., Salesforce Certified Administrator/Platform App Builder or Net Suite Administrator/ERP Consultant).
• Project Management:
  Experience leading complex system migrations or implementations using Agile or Waterfall methodologies.
• Analytical
  
  Skills:
  
  Advanced proficiency in data mapping and reporting across multiple platforms.
• Compliance:
  Experience managing Salesforce within FedRAMP‑authorized environments.

• You can explain complex API limitations to a Finance Director and business requirements to a Developer.
• You don't just fix problems for today; you build systems that can handle 10x the current volume.
• Detail‑Oriented:
  You understand that a small change in a Salesforce picklist can have a massive ripple effect on Net Suite's General Ledger.

Compensation:
The approximate base salary range for this position is $111,692 - $145,649. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend.

We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.

US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on verifying “U.S. Person” status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Accordingly, additional questions regarding your immigration status will be asked and reviewed by compliance personnel to ensure compliance with federal law.

US Non‑Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, additional questions regarding your immigration status will be asked and reviewed by compliance personnel to ensure compliance with federal law.

If you are interested in being a part of our team and mission, we encourage you to apply!