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Senior Service Desk Lead — IT Support & Automation

Job in North Bothell Area, Snohomish County, Washington, 98021, USA
Listing for: Verathon, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 44000 - 66000 USD Yearly USD 44000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead — 24/7 IT Support & Automation

Verathon, Inc. is seeking a Senior Service Desk Technician in Bothell, WA to act as the final escalation point for complex IT issues and mentor Tier I-III staff.

The role coordinates 24/7 coverage across Bothell, Burnaby, and Amsterdam, while reporting metrics and driving automation to improve service delivery. The ideal candidate has 4–6 years of IT support experience with leadership capability, strong communication, and ITIL/ITSM familiarity.

We have an opening for a Senior Service Desk Lead — 24/7 IT Support & Automation in Bothell, WA, United States within Management & Operations, IT & Technology.

This role, Senior Service Desk Lead — 24/7 IT Support & Automation at Verathon, Inc., could be your next career step.

Are you ready to take on the Senior Service Desk Lead — 24/7 IT Support & Automation role at Verathon, Inc.?

Position Requirements
10+ Years work experience
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